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Disney Theatrical Group · 1 day ago

Disney Theatrical Sales & Analytics Intern, Summer 2026

New York, NY

Internship

Onsite

Intern

$22.50/hr - $22.50/hr

Start in 2026 Summer

Disney Theatrical Group is committed to fostering innovation and collaboration in the world of live theater. They are seeking a passionate intern to join their Sales and Analytics team, focusing on CRM, to assist in various sales analytics and customer engagement initiatives.

BroadcastingMedia and EntertainmentTheatre

No H1B

Responsibilities

Assist the team in day-to-day activities, including preparing and refreshing reports, maintaining tracking documents, and performing audits on various channels to ensure up-to-date and accurate policies and information. Attend weekly sales and marketing update meetings

Support the development and execution of targeted email campaigns by preparing lists, tracking campaign metrics, and compiling performance reports

Collaborate with team members to analyze customer feedback and engagement data, contributing insights for improving future CRM strategies

Assist in maintaining and updating customer databases, ensuring data accuracy and consistency across CRM systems

Generate reports on ticket sales performance and identify opportunities for dynamic pricing and process improvement

Provide excellent customer service to guests, addressing inquiries, resolving issues, and ensuring a positive experience for all ticket buyers through the guest services platform, Zendesk. Contribute to the development of customer service best practices

Maintain accurate and up-to-date records of ticket sales, customer information, and other relevant data using ticketing systems

Support the CRM, Groups, and Tourism Sales teams with analysis of industry trends

Conduct research on current Broadway musical ticket prices and analyze prices across various productions

Qualification

Data analysis toolsCRM systemsTicketing operationsEmail marketingCustomer servicePassion for theaterInterpersonal skillsOrganizational skillsAttention to detail

Required

Detail-oriented with a commitment to accuracy

Strong organizational and multitasking abilities

Excellent interpersonal and communication skills

Passion for live theatre, music, dance and the arts

Strong proficiency with at least one data analysis tool (Excel, Tableau, etc.)

Pursuing an undergraduate degree in business, economics, marketing, theater, music, or a related field

Be enrolled in an accredited college/university pursuing a degree taking at least one class at time of application OR currently participating in a Disney College Program or Disney Internship

Current Disney Interns, College, International, or Culinary Program Participants: You may only work for ONE consecutive year (12 months) in any combination of an internship and/or program

Be at least 18 years of age

Possess unrestricted work authorization

Must provide full work availability from June 1 through August 14, 2026

Must provide own housing and transportation, position is located in New York City

Preferred

Familiarity with ticketing and CRM systems a plus, but not necessary

Benefits

Medical

Financial

Other benefits

Company

Disney Theatrical Group

DISNEY THEATRICAL GROUP (DTG) operates under the direction of Thomas Schumacher and is among the world’s most successful commercial theatre enterprises, bringing live entertainment events to a global annual audience of more than 19 million people in more than 50 countries.

Founded in 1994