Visa ยท 1 day ago
AV Systems Engineer
Visa is a world leader in payments technology, facilitating transactions globally. The AV Operations and Events Engineer delivers premium AV and event support for executives, ensuring flawless experiences for onsite and offsite events, live broadcasts, and hybrid meetings.
BankingFinanceFinancial ServicesInformation TechnologyMobile PaymentsPayments
Responsibilities
Lead AV setup and technical execution for onsite and offsite events, including executive town halls, global meetings, and board sessions
Perform pre-event checks, system validation, and live troubleshooting during high-profile events
Provide advanced troubleshooting (L2) for AV systems, including video conferencing platforms (Microsoft Teams Rooms, Cisco, Zoom)
Monitor AV environments using tools like Viopta, TAC, Teams Admin Center, and implement proactive fixes
Manage AV asset lifecycle, inventory, and health dashboards for global offices
Coordinate with Event Operations, Executive IT Support, and AV Engineering (L3) for escalations and system upgrades
Interface with vendors for RMAs, warranty claims, and complex troubleshooting
Maintain and update AV operations documentation, troubleshooting playbooks, and event runbooks
Drive consistency in AV deployments and operational practices across regions
Participate in testing new AV solutions, firmware updates, and next-gen technology pilots
Contribute to process improvement initiatives to reduce MTTR and enhance user experience
Deliver exceptional service with clear communication, empathy, and professionalism
Act as a trusted advisor for executives and event stakeholders, ensuring confidence in AV systems and processes
Qualification
Required
Bachelors degree, OR 3+ years of relevant work experience
Preferred
2 or more years of work experience
Experience with AV setup and technical execution for onsite and offsite events, including executive town halls, global meetings, and board sessions
Experience performing pre-event checks, system validation, and live troubleshooting during high-profile events
Experience providing advanced troubleshooting (L2) for AV systems, including video conferencing platforms (Microsoft Teams Rooms, Cisco, Zoom)
Benefits
Medical
Dental
Vision
401 (k)
FSA/HSA
Life Insurance
Paid Time Off
Wellness Program
Company
Visa
Visa is a multinational financial services company that facilitates electronic payment systems throughout the world.
H1B Sponsorship
Visa has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (459)
2024 (424)
2023 (416)
2022 (515)
2021 (351)
2020 (407)
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
TNB Financial Services
2016-09-10Post Ipo Equity
2008-03-19IPO
Recent News
2026-01-07
Payments Dive
2026-01-07
Payments Dive
2026-01-07
Company data provided by crunchbase