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Autoform Tool & Mfg., Inc. · 5 days ago

IT Infrastructure Administrator

Angola, IN

Full-time

Onsite

Mid Level

Autoform Tool & Mfg., Inc. is seeking an Infrastructure Administrator for their Angola manufacturing facility to maintain local IT infrastructure and assist with company-wide server and Microsoft 365 environments. This hands-on role involves providing technical assistance, managing helpdesk operations, and ensuring systems are secure and optimized.

AutomotiveB2BIndustrial ManufacturingManufacturing

Hiring Manager

Brian Stierle

Responsibilities

Act as primary IT contact for Angola facility; provide Tier 2/3 support to end-users and plant leadership

Troubleshoot PC hardware/software, printers, email, VPN, and other issues to minimize downtime

Install/upgrade PCs, peripherals, and mobile devices; ensure reliable access to email, Teams, and business tools

Manage and resolve tickets in the helpdesk system, ensuring timely updates and documentation

Monitor and maintain LAN/WAN networks, including routers, switches, wireless APs, and cabling

Assist in troubleshooting firewall settings (Fortinet) at Tier 1/2 level; escalate advanced issues as needed

Ensure backup systems function properly and manage offsite storage

Maintain on prem Windows servers and Active Directory services

Perform patching, firmware updates, and health checks; manage DNS/DHCP and GPOs

Monitor server performance and file shares; ensure compliance with corporate IT policies

Maintain Exchange Online, Teams, and SharePoint for users

Maintain Conditional Access policies, MFA, and compliance settings

Maintain security standards for desktops/laptops; deploy updates and antivirus tools

Respond to local cybersecurity alerts; remediate vulnerabilities and coordinate with corporate security

Assist in user education on best practices (passwords, phishing awareness)

Create simple how-to guides for common tasks (Wi-Fi, VPN)

Maintain accurate hardware/software inventory and IT documentation

Track IT assets and document support requests in helpdesk system

Troubleshoot complex issues independently; escalate only when necessary

Support facility phone systems and coordinate with telecom vendors

Be ready to 'wear many hats' to keep technology running smoothly

Qualification

Windows Server AdministrationActive Directory ManagementMicrosoft 365 ManagementNetwork MaintenanceHelpdesk SupportUser TrainingCybersecurity AwarenessTechnical Documentation