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PruittHealth · 1 day ago

Hospice Director of Operations

New Bern, NC

Full-time

Onsite

Lead/Staff, Director/Executive

2+ years exp

PruittHealth is a healthcare organization seeking a Hospice Director of Operations. The role involves administering day-to-day operations of hospice programs, implementing policies, and maintaining compliance with regulations while ensuring high levels of partner morale and effective communication among staff and patients.

Health CarePersonal HealthWellness

Responsibilities

Implements partner relations practices necessary to establish a positive company-partner relationship and promote a high level of partner morale

Keeps supervisor informed of daily activities and issues. Proposes solutions to all issues

Must get along with co-workers; maintain effective relationships with management staff, employees, and the general public

Organizes the agency in accordance with the laws and regulations pertaining to the operation of a hospice in the state where the agency is licensed

Organizes and directs the agency’s ongoing functions; maintains liaison among the Governing Body, the group of Professional Personnel and the staff

Establishes administrative procedures and maintains records to provide the Executive Committee, the Board of Directors, and outside agencies with current information required for operational decisions

Facilitates system for communication among the hospice staff, hospice care team, and patients/family unites and/or legal guardians/representatives when applicable

Maintains and implements policies and procedures for provision of hospice care and services, as well as policies related to management, operation, and evaluation of the hospice’s performance

Facilitates involvement of the IDG in policy development

Responsible for recruitment and employment of qualified staff in sufficient numbers for the provision of care and services

Participates in the development and implementation of an orientation program for each partner to include, but not limited to, agency services and specific job duties

Responsible for partner oversight in regards to compliance with the completion of annual training and education programs

Follows all company policies and procedures, state, and federal laws and regulations, and charged with reporting violations to the appropriate supervisor

Carries out all duties with a 'Committed to Caring' attitude and in accordance with the company’s mission, vision, and philosophy

Maintains confidentially of company information

Demonstrates integrity at all times

Able to respond to change productively and handle additional projects as assigned

Able to carry out the duties and responsibilities of this job (with or without reasonable accommodation) without posing specific or current risk of substantial harm to the health and safety of self and others

Supervises and participates in the development and implementation of Performance Improvement, utilization Review, and Peer Review Program of the agency

Performs other administrative tasks as assigned by the Governing Body

Employs professional administrative and other qualified staff to meet the needs of the patients admitted

Supervises and evaluates all professional and administrative staff

Develops and implements personnel records on all staff members

Develops and maintains personnel records on all staff members

Provides orientation, training and continuing education of the staff

Responsible for monitoring staff compliance with completion of annual training and education programs

Contracts for all services not provided by paid staff

Develops and implements budget and shall ensure that the following responsibilities are fulfilled:

The submission of a monthly financial report to the Regional Director

The preparation and submission of an annual financial report to the Governing Body and the membership

The maintenance of all payroll records in compliance with federal, state, and local laws and regulations

Responsible for ensuring compliance with the agency’s budgeted financial and census goals

Advises the Governing Body regarding the needs of the agency concerning insurance for property and professional liability and maintain in effect such policies of insurance as directed by the Governing Body

Directs community relations for United Hospice and serves as its representative on civic and professional boards

Serves as a liaison person with the State and National Hospice organizations of which the agency is a member

Serves as a liaison with the Governing Body, Executive Directory, and the United Hospice Staff

Ensures the accuracy of public information materials and activities

Ensures compliance with the agency Start of Care goals

Participate in center/agency surveys and any subsequently required reports

Attend and participate in continuing educational programs to keep abreast of changes in your field as well as to maintain current license/certification, as required

Attend and participate in mandatory inservices

Honor patients/residents’ rights to fair and equitable treatment, self-determination, individuality, privacy, property and civil rights, including the right to wage complaints

Comply with corporate compliance program

Report job-related functions/tasks that involve occupational hazards including exposure to blood and body fluids and others as necessary

Follow established safety regulations, to include fire protection & prevention, smoking regulations, infection control, etc

Follow established safety procedures when performing tasks and/or working with equipment

Perform other related duties as necessary and as directed by supervisor

Qualification

Hospice management experienceHealthcare administrationProfessional licenseBudget developmentStaff recruitmentCompliance knowledgeCommunication skillsOrganizational skillsTeam leadershipFlexible schedule

Required

To administer the day to day operations of the programs and implement the policies of the Governing Body