Path Robotics · 3 hours ago
Senior Reliability Engineer
Columbus, OH
Full-time
Onsite
Senior LevelPath Robotics is building the future of embodied intelligence through AI-driven systems that enable robots to adapt and perform in the real world. The Reliability Engineer will act as a bridge between Mission Control and development teams, focusing on resolving technical issues and improving support processes.
Artificial Intelligence (AI)Big DataMachine LearningRobotics
Responsibilities
Act as the L2 support layer, handling escalated issues from Mission Control (L1) and collaborating with developers (L3) for resolution
Perform root cause analysis to ensure thorough understanding and resolution of recurring issues
Gradually expand expertise to resolve more issues at the L2 level without L3 escalation
Develop tooling, processes, documentation, and SOPs to minimize support escalations
Build playbooks and solutions that enable Mission Control to resolve issues independently
Create automated solutions, bug fixes, and workarounds to proactively prevent support issues
Maintain a comprehensive database of documentation and playbooks for common technical issues
Work with Mission Control to establish and refine SOPs for ticket triage, handling, and communication
Track and analyze support metrics and SLOs for response and resolution times
Report frequent and resource-intensive support cases to developers, providing actionable insights
Collaborate with developers and test engineers to ensure adequate test coverage for recurring issues
Qualification
Required
Bachelor's or Master's degree in Computer Science, Software Engineering, Robotics Engineering, or a related field, or equivalent experience
Strong proficiency in Python and C++
Proven ability to develop SOPs and playbooks for operational efficiency
Strong cross-functional collaboration skills with technical and non-technical teams
Expertise in triaging and prioritizing issues based on impact and urgency
Exceptional time management and a self-directed approach to finding high-value work
Strong commitment to maintaining and enhancing documentation
Benefits
Free lunch every day
Flexible PTO
Medical, Dental, and Vision insurance
6 weeks 100% paid parental leave plus an additional 6-8 weeks maternity leave for the birthing parent (12-14 weeks total)
401K through Empower
Paid Referral Bonus
Company
Path Robotics
Path Robotics offers robotic welding systems to improve manufacturing efficiency.
Founded in 2014
51-200 employees
H1B Sponsorship
Path Robotics has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (12)
2023 (12)
2022 (7)
2021 (6)
2020 (3)
Funding
Current Stage
Late StageTotal Funding
$271MKey Investors
Tiger Global ManagementAdditionDrive Capital
2025-11-24Undisclosed
2024-10-14Series D· $100M
2021-07-20Series C· $100M
Leadership Team
Andrew Lonsberry
CEO and Co-Founder
Caitlin Fiordirosa
Advisor
Recent News
Business Wire
2025-12-19
2025-08-21
Company data provided by crunchbase