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Gucci · 1 day ago

GUCCI Retail Merchandise Manager - West

Beverly Hills, CA

Full-time

Onsite

Mid, Senior Level

$120K/yr - $135K/yr

4+ years exp

Gucci is a leading luxury fashion brand seeking a Retail Merchandise Manager to optimize store performance in the Western market. The role focuses on enhancing client experiences through strategic collaboration with cross-functional teams and ensuring alignment with market needs and retail goals.

ApparelFashionJewelryLeisure

H1B Sponsor Likely

Responsibilities

Ensure all West stores are visited with frequent cadence and all LA Metro stores visited weekly

Continuous sharing of information to guarantee alignment of cross functional partners

Create quarterly store visit calendar considering all other major activities (ex. Buying campaigns, Seasonal Product Trainings, SMMs etc.)

Define monthly goals and topics to be addressed during weekly meetings

Leverage reporting to be used before and during store visits to identify critical issues and opportunities for improvement

Identify critical areas/opportunities to address based on business performance analysis

Follow-up on actions implemented/to be implemented and define tasks and responsibilities

Participate in morning briefing meetings and give a general overview of the business performance and consequent points of attention for the day

Create team building activities to build strong relationships with sales associates

Host in-store walk throughs of all departments with retail and visual teams

Complete store visit check list and communicate with cross-functional teams to address short and long-term actions

Foster understanding of local market needs and segmentation by eliciting feedback through constant collaborative communication with retail teams

Support and participate in in-store activities and events to increase customer loyalty

Frequent communication of new product arrivals and business trends

Deliver a weekly in-store training on a specific product or set of products to enhance client advisors’ product knowledge

Provide small training sessions during morning briefing, at the end of day or on a one-to-one basis

Support selling-ceremony enhancement trainings such as, but not limited to 4 To the Floor

Attend and lead collaboration with retail and visual merchandising to ensure the most optimal floorsets

Enhance the visual display to better serve the local or tourist clients and maximize category potential

Create consistency and maintain visual display in line with WW guidelines, business strategy and stock availability

Ensure that new arrivals are on display

Identify cross selling opportunities in terms of visual display to facilitate the store to maximize retail KPI’s

Improve stock productivity to improve overall store newness sell thru

Review store product category zoning, visual display space dedicated and key focuses based on sales and current inventory

Push slow movers by ensuring a strong display

Gather qualitative feedback on the new collections, best sellers, and slow movers

Update store on the upcoming deliveries and update inventory planning on major stock out issue

Ensure adequate assortment to fully exploit the potential of special events

Ensure BOH is efficiently organized and that the products are well stored and protected

Maximize potential of proximity stock and FOH drawers

Maximize cross selling opportunities through a dedicated organization of the BOH

Observe clients in the store in terms of traffic flows, clientele profiles and selling ceremony

Fine-tune assortments based on the specific clientele profiles to maximize the potential of the categories and increase retention

Get an in-depth knowledge of the VIGs of the store and their purchasing habits

Review store environment from a client’s perspective to identify potential improvements in terms of fixtures or layout (seating, lighting, etc.)

Support the team in ensuring a client matching experience and enhance retention through clienteling activities (OTOs etc.)

Work closely with CRM and Special Events teams to ensure seamless execution of client facing events or brand initiatives

Ensure the development, implementation, and execution of company CRM initiatives by providing action plans to the team

Dedicate time to visit the stores of key competitors in the area/mall to analyze their assortment, clientele traffic and profile, in store activities to identify potential areas of improvement for Gucci

Study and report on competitors pricing, product, and merchandising presentation strategies

Report local market trends to regional buyers

Deliver both qualitative and quantitative feedback monthly to all cross functional teams

Monitor evolution of pre-defined metrics for West stores vs. other stores within the region

Evolution of the performance by category (and/or by typology, function, line based on the actions implemented)

Evolution of KPIs in terms of cross selling, UPT, average ticket, AUR, conversion, retention, % VIGs

Set cross-functional monthly meetings key stakeholders (ex. Store planning, HR, operations etc.) and all category buyers to share

Best practices in terms of actions put in place for stores and which have delivered strong positive results to evaluate roll out to other stores

Align with buyers prior to market on the specific needs in terms of assortment by store/by category

Host roundtable to present to the buyer a recap of the key insights by store in terms of client profile and assortment needs

Create client book prior to market for the top customers of the stores with purchasing history, sizing, and any detail which could help the category buyer address his/her needs during buying campaign

During market, actively participate to all categories in-depth presentations, walk-throughs, reviews, and selection for most if not all categories

Discuss at the end of season across all categories what worked/what didn’t work, main reason and realign on next seasons buying strategy

Qualification

Buying experienceMarket analysisTeam managementMicrosoft OfficeClientelingTraining skillsVisual merchandisingCommunication skills

Required

Bachelor's degree in Fashion, Business, Finance, or related discipline desired

A minimum of 4-5 years of relevant buying experience gained within a fashion and/or luxury environment

Experience in managing and developing a team

Advanced proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook

Flexibility to travel with short notice and to work a demanding schedule, which can include on an adhoc basis: evenings, weekends, and holidays

Qualified candidates must have the proper work authorization to work in the United States

Benefits

Medical

Dental

Vision

Paid Time Off (PTO)

401K

Company

Gucci

Glassdoor3.7

Gucci is a luxury brand known for Italian-style high fashion with traditional craftsmanship. It is a sub-organization of Kering.

Founded in 1921

Jersey City, New Jersey, USA

10001+ employees

http://www.gucci.com

H1B Sponsorship

Gucci has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2024 (1)

2023 (1)

2020 (2)