Apply on Employer Site

N.C. Department of Information Technology · 1 day ago

Casework Technician

Chatham County, NC

Full-time

Hybrid

Entry Level

$38K/yr - $66K/yr

2+ years exp

The N.C. Department of Information Technology is part of the North Carolina Department of Health and Human Services, which is responsible for the health and well-being of North Carolinians. They are seeking a Casework Technician to provide casework support to Rehabilitation Counselors, assisting with eligibility determination and rehabilitation services for individuals with disabilities.

Information Technology & Services

Work & Life Balance

Responsibilities

Interviewing consumers and gathering diagnostic data to assist counselor with determining eligibility and required rehabilitation services

Assist with develop a written plan of services in conjunction with the consumer, parent and/or guardian; inputting casework data into relevant applications throughout the rehabilitation process

Preparing documents including authorizations and correspondences as needed; and completing all related administrative tasks in tandem with the processing assistant

Monitor the consumer's progress throughout the service delivery process

Work directly with community partners in order to assist individuals with disabilities in becoming suitably employed

Document service delivery and case progress in the case management system as required by agency policy

Qualification

Community resources knowledgeCase managementAdministrative tasksData entryCommunication skills

Required

High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience

Wide range of knowledge regarding community resources and local employers as well as the ability to communicate with individuals from diverse backgrounds