SPS · 1 day ago
Client Service Associate
West Columbia, SC
Full-time
Onsite
Entry Level
2+ years expSPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation across the globe. The Client Services Associate provides exceptional office and mail services, ensuring the highest level of service to all clients and employees while maintaining a professional image of the company.
ConsultingDocument ManagementHuman ResourcesOutsourcing
Responsibilities
Provides 5-star customer service to all employees (in all forms of communication)
Receives inbound mail/packages and sorts incoming mail and inputs into chain of custody
Manages outgoing mail/package transactions
Process and scan incoming mail based on client requirements
Process \ Copy claims and appeals CD’s
Electronically index imaged records into the correct customer file
Performs duties associated with shipping and receiving of materials
Notifies employees upon receipt of inbound deliveries
Distributes mail/packages to company personnel
Acts as point of contact for company personnel on mail/package inquiries
Proactively seeks out additional work during downtime
Qualification
Required
High School Diploma (or equivalent) required
Ability to work independently with minimal supervision
Strong verbal and written communication skills
Excellent customer service skills with a hospitality mindset
Current knowledge or ability to learn computer-based systems required for functions of position, especially Microsoft Office
Knowledge and understanding of shipping & receiving procedures
Good organization and time management skills
Valid driver's license and clean driving history
Preferred
2+ years relevant work experience preferred
Pallet jack, pull cart/dolly and handheld scanner experience preferred
Benefits
Medical
Dental
Vision
HCFSA
DCFSA
HSA
Commuter Transit and Parking
Supplemental Life Insurance
Accident Insurance
Critical Illness
Hospital Indemnity
Legal Program
Identify Theft Protection
Pet Discounts
Pet Insurance
Group Home and Auto Insurance
EAP
Short Term Disability
Life Insurance
Education Discounts
401k w/ matching
Entertainment Discounts
Paid Time Off
Company
SPS
SPS provides an end-to-end portfolio of document and business process services, processes, data, and technology services.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Dan Moscatiello
Chief Executive Officer
Ralf Schulz
Chief Financial Officer
Recent News
2025-09-12
Company data provided by crunchbase