New York State Insurance Fund (NYSIF) · 1 day ago
Information Technology Specialist 1 (End User Services)
United States
Full-time
Remote
Entry Level
$54K/yr - $69K/yr
1+ years expThe New York State Insurance Fund (NYSIF) is seeking an Information Technology Specialist 1 for End User Services. The role involves providing remote technical support, assisting end users with personal computing needs, and supporting hardware deployments and installations.
ConsultingFinancial ServicesInsurance
No H1B
Responsibilities
Provide remote technical support via the Service Desk for NYSIF staff and external customers
Address service requests and provide assistance to end users as it relates to NYSIF personal computing, both hardware and software
Image computers
Provide new employee onboarding support
Configure mobile devices
Support all ITS Teams with hardware deployments, installations and system maintenance
Create and maintain user and instructional documentation
Assist with the ITS hardware asset hardware inventory, including the maintenance of hardware inventory system data, participation in the annual Physical Inventory and hardware disposals
Ability to engage in good customer service skills when working with end users
Ability to lift at least 25 pounds
Qualification
Required
One year of permanent, competitive class service as an Information Technology Specialist 1; or, one year of permanent, competitive class service in a title eligible for transfer under Section 70.1 or Section 52.6 of the Civil Service Law. Eligible titles include, but aren't limited to: Program Aide, Office Assistant 3, Office Assistant 3 Calculations; OR
60 semester credit hours including or supplemented by 15 semester credit hours in computer science; OR
One year of experience in information technology
Ability to engage in good customer service skills when working with end users
Ability to lift at least 25 pounds
Benefits
Competitive Compensation.
Future Career Growth Potential.
Open and Supportive Team-Based Environment.
Plentiful Vacation, Personal, and Sick Leave Accruals.
Paid State and Federal Holidays.
Full Medical, Vision, and Dental.
Retirement Options.
Public Student Loan Forgiveness (PSLF).
Possibility of Telecommuting, Flextime, and Alternative Work Schedules.
Company
New York State Insurance Fund (NYSIF)
The New York State Insurance Fund (NYSIF) was established in 1914 as part of the original enactment of the New York State Workers’ Compensation Law.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Chad Loshbaugh
Chief Operating Officer for Business Services
Ken Radigan
Chief Risk Officer (CRO)
Recent News
GlobeNewswire
2024-04-07
GlobeNewswire News Room
2023-10-06
Company data provided by crunchbase