Phaxis ยท 1 day ago
Fraud Detection Specialist
Los Angeles, CA
Contract
Onsite
Entry Level
1+ years expPhaxis is seeking a Fraud Detection Specialist responsible for reviewing alerts and transactions flagged as potentially fraudulent. The role involves identifying suspicious activity, initiating dispute claims, and following procedures to mitigate risk and protect against financial loss.
DeliveryHuman ResourcesStaffing Agency
Responsibilities
Reviewing fraud alerts and internal notifications to identify suspicious activity
Initiating dispute claims and conducting outbound and inbound calls for transaction verification
Following established procedures to mitigate risk and protect against financial loss
Opening cases on suspicious activities and escalating issues when necessary
Detecting various fraud schemes and performing additional duties as assigned
Completing assigned duties efficiently and within daily deadlines to meet KPIs and SLAs
Maintaining a minimal error rate in a high-volume, high-risk environment
Consulting with senior peers on complex issues to enhance learning and decision-making
Qualification
Required
At least 1 year of experience in general office, banking, or accounting roles
Advanced computer skills, particularly in MS Word, Outlook, and Excel
Ability to work well both independently and as part of a team
Strong communication skills for handling complex or sensitive information
Resilience and adaptability in a fast-paced, metrics-driven environment
Preferred
Experience in banking operations or contact center environments
Experience in fraud investigations or related exposure
Company
Phaxis
Phaxis is one of the nation's leading recruiting and consulting firms.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Seth Friedland
CEO
E
Erik DiGiacomo
President
Company data provided by crunchbase