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Mohawk Valley Health System · 1 day ago

Senior Epic System Engineer

Utica, NY

Full-time

Onsite

Senior Level

5+ years exp

Mohawk Valley Health System is seeking a Senior Epic System Engineer to join their healthcare IT infrastructure team. This role is responsible for the design, implementation, and optimization of the Epic environment, ensuring high availability and performance of mission-critical clinical systems.

Health CareHospital

Hiring Manager

Ahmed Waheeb Al-Obaidy

Responsibilities

Design, configure, and maintain the Epic environment, including Citrix, Hyperspace, and print services

Administer Epic client distribution tools, including monitoring, deployment, and patching

Integrate Epic with enterprise technologies such as Active Directory, Imprivata, RightFax, and Microsoft 365/Exchange

Collaborate with application and infrastructure teams to optimize Epic system performance, reliability, and security

Troubleshoot and resolve complex issues related to Epic client systems, Citrix environments, and integrations

Participate in Epic upgrades, version migrations, and system validation testing

Implement and enforce HIPAA, security, and compliance standards across Epic and supporting infrastructure

Develop and maintain automation, scripts, and deployment workflows to improve efficiency and reliability

Mentor junior engineers and provide technical guidance to application teams

Participate in a rotating on-call support schedule for Epic infrastructure issues

Perform other duties as required

Qualification

Epic administrationCitrix administrationActive Directory integrationWindows Server administrationScripting (PowerShell/Python)Disaster recoveryHIPAA complianceEpic ECSA certificationCommitment to securityCollaboration skillsProblem-solving skillsMentoring skills

Required

Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent work experience)

5-7 years of systems engineering experience, with at least 3+ years in Epic administration

Strong knowledge of Epic client system architecture and distribution methods

Hands-on experience with: Citrix XenApp/XenDesktop administration, Active Directory integration, Imprivata authentication, RightFax and enterprise print services, Microsoft 365/Exchange/Groupwise

Proficiency with Windows Server administration, virtualization (VMware/Hyper-V), and scripting (PowerShell/Python)

Strong understanding of disaster recovery, high availability, and performance tuning

Strategic problem solver with the ability to diagnose and resolve complex infrastructure/application issues

Strong communication and collaboration skills, capable of working across IT and clinical teams

High accountability and ownership of mission-critical Epic systems

Commitment to security, compliance, and operational excellence

Ability to mentor junior engineers and share subject matter expertise