Automotive Luxury Brand Evaluator - Southern California & Bay (Mission-based) jobs in United States
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CXG · 1 day ago

Automotive Luxury Brand Evaluator - Southern California & Bay (Mission-based)

CXG partners with leading luxury brands to enhance customer experiences, and they are seeking a Luxury Automotive Experience Evaluator. In this role, you will visit premium automotive showrooms and provide expert feedback on the customer journey, leveraging your appreciation for high-end performance vehicles.

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Responsibilities

Choose assignments that fit you – Select missions aligned with your interests, preferences, and profile
Experience the showroom journey – Interact with product experts, explore the space, and evaluate service with a trained eye for luxury
Observe every detail – Assess the ambiance, level of service, digital and in-store interactions, follow-up communications, and the complete customer journey
Share honest, professional feedback – Submit your observations through structured questionnaires on our platform

Qualification

Luxury automotive knowledgeCustomer experience evaluationProfessional feedbackAttention to detailCommunication skills

Required

Refined appreciation for high-end performance vehicles
Familiarity with the standards, service, and atmosphere expected in luxury automotive environments
Ability to provide expert feedback on the customer journey
Experience interacting with premium automotive brands
Trained eye for luxury service and ambiance
Ability to assess digital and in-store interactions
Capability to submit observations through structured questionnaires

Company

CXG

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CXG is a customer experience consultancy firm that provides research, measurement, training, coaching, and consulting services.

Funding

Current Stage
Growth Stage

Leadership Team

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Christophe Caïs
Chief Executive Officer - CXG
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Thibaut Fromageau
Chief Customer Officer
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Company data provided by crunchbase