Claim Manager - General Liability jobs in United States
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Ledgebrook · 1 day ago

Claim Manager - General Liability

positionUnited States
timeFull-time
remoteRemote
senioritySenior Level, Lead/Staff
date10+ years exp

Ledgebrook is an Excess & Surplus lines insurer focused on modernizing the claims process. They are seeking a Claims Manager to oversee their General Liability and Unsupported Excess Liability portfolio, ensuring claims are handled efficiently and mentoring the claims team.

Commercial InsuranceInsuranceInsurTech
Hiring Manager
Donald O'Doherty
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Responsibilities

Oversee complex casualty claims across multiple industries — construction, real estate, hospitality, manufacturing, the lot
Make sure TPAs handle claims the right way: timely, thorough, and cost-effective
Manage litigated claims, shape defence strategies, and mentor claim pros to do their best work
Partner with underwriting, actuarial, and tech to refine our platform and reporting — we’re data-led, not data-drowned
Help define what 'claims excellence' actually means in the E&S world

Qualification

CGL claims managementLitigated claims experienceTPA oversightCoverage analysisCollaborative mindset

Required

10+ years handling CGL (Bodily Injury, Property Damage, P&A Injury)
5+ years managing litigated CGL claims
A few years in the E&S/non-admitted space
Experience overseeing TPAs and supervising claim professionals
Strong coverage analysis and letter-writing skills (clear, concise, accurate)
Confident working with data and modern claims tools
Collaborative mindset — you know how to influence without shouting
You've got a moral compass and zero tolerance for BS

Preferred

If you've touched Allied Healthcare or Professional Liability, even better

Benefits

100% employer-paid health insurance option
401(k), dental, vision — the usual grown-up stuff
Unlimited PTO

Company

Ledgebrook

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Modernizing Speciality Insurance
dateFounded in 2022
location
Boston, Massachusetts, USA
people-size51-200 employees
web-link
https://www.ledgebrook.com/

Funding

Current Stage
Growth Stage
Total Funding
$114.8M
Key Investors
Stephens GroupDuquesneAmerican Family Ventures
2025-06-20Series C· $65M
2024-09-12Series B· $17M
2024-03-28Series A· $24M

Leadership Team

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Gage Caligaris
Founder & CEO
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Anthony Segal-Knowles
Chief Financial Officer
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