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Monroe Tractor & Implement Co. · 1 day ago

Service Technician

North Java, New York, United States

Full-time

Onsite

New Grad, Entry Level

$20/hr - $39/hr

Monroe Tractor is a well-known construction and agricultural equipment dealer with over 70 years of experience. They are seeking a Service Technician to provide technical service and maintenance for diesel-run equipment, ensuring high-quality service and customer satisfaction.

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Responsibilities

Provide technical service to equipment

Read job orders

Observe and listen to equipment in operation to resolve malfunction issues and execute work procedures effectively

Follow checklists to ensure all critical parts are examined

Examine protective guards, loose bolts, and specified safety devices on trucks, and adjust as needed

Test-drive vehicles to ensure that they run smoothly

Tag all warranty parts and return them to the warranty clerk

Attend training classes and keep tabs on factory technical bulletins

Develop and maintain positive relationships with customers to increase overall customer happiness

Properly complete the service and/or repairs assigned by the supervisor

Complete all work according to the applicable safety requirements and published procedures

Participate in, and utilize to the best of one’s abilities, technical training as assigned by management

Maintain your designated workspace in an organized and clean manner

Ensure guest vehicles are returned as clean as they were before being serviced

Show the utmost courtesy to all guests, visitors, and dealership personnel

Make every effort to achieve the production objectives set by management

Adhere to the manufacturer’s policies and procedures as they relate to labor operations, time, and repair order documentation when performing warranty repairs and torque specifications

Any other duties as outlined by the Service Supervisor and, or management