Vericast · 2 days ago
IT Support Engineer (Hybrid in San Antonio)
San Antonio, TX
Full-time
Hybrid
Mid Level
$60K/yr - $70K/yr
3+ years expVericast is a financial institution performance partner, helping banks and credit unions enhance their operations through data and technology. They are seeking an IT Support Engineer I responsible for providing technical support across all locations, managing Windows and MAC systems, and collaborating with users to resolve issues and improve processes.
AdvertisingE-CommerceMarketing
Responsibilities
The Support Engineer I has responsibility for Windows and MAC support including patch management and vulnerability management, along with system and hardware refreshes
The Support Engineer I work in ServiceNow working with MAC and Windows and many applications that support the business
The Support Engineer will provide training and technical support for users with varying levels of IT knowledge and competence while working closely with other departments/organizations and collaborating with other IT staff
This position is required to provide on-call support along with upgrade deployments that maybe done on nights and weekends
The Support Engineer I will need to be able to identify process improvement needs and communicate these needs with leadership
The Support Engineer I will need to be able to adapt quickly to new processes and ever-changing technologies
This position will include Project based work that will be led by the manager or other managers and status will need to be provided in a timely manner
Qualification
Required
Bachelor's degree or equivalent work experience
3+ Years with Bachelor's degree or 9+ years' work experience
General knowledge in multiple SDLC methodologies
Technically proficient in application/component or system; may act as internal consultant
Strong communication and facilitation skills
Preferred
Experience with MDT (Microsoft Deployment) / BigFix / AD access management / M365 and Azure
Company
Vericast
Vericast engages in automotive, marketing, advertising, e-commerce, telecom and intelligent media services.
1001-5000 employees
H1B Sponsorship
Vericast has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (3)
2023 (2)
2022 (9)
2021 (5)
2020 (7)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
MacAndrews & Forbes, Incorporated
2005-01-01Private Equity
Leadership Team
Lisa Nicholas
SVP FI Marketing Products & Strategy
Paul Mandeville
Chief Product Officer
Recent News
Company data provided by crunchbase