Innovative Systems Group ยท 3 days ago
Call Center Manager (Training)
Philadelphia, PA
Contract
Hybrid
Mid Level
3+ years expInnovative Systems Group is seeking a Call Center Manager for a 2 year contract role. This position involves overseeing call center operations and requires strong communication and organizational skills.
ConsultingInformation Technology
Qualification
Required
Bachelor's Degree in business or three years of experience in Call Center/Customer Service or Quality Assurance
Proficiency in Microsoft Office Suite (Word, Excel, & PowerPoint)
Strong oral and written communication skills
Excellent organizational and interpersonal skills
Facilitation of meetings and group discussions
Skilled in delivering formal presentations
Ability to communicate technical information clearly
Effective at mentoring and skill development
Proficiency in statistical analysis and mathematical calculations
Commitment to maintaining confidentiality
Application of solid knowledge in Methods & Procedures
Company
Innovative Systems Group
Innovative Systems Group is an information technology company that provides IT management and consulting services.
201-500 employees
Funding
Current Stage
Growth StageRecent News
Company data provided by crunchbase