Account Manager II - Commercial Lines, Small Business Unit jobs in United States
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HUB International · 2 days ago

Account Manager II - Commercial Lines, Small Business Unit

HUB International Limited is one of the largest global insurance and employee benefits brokers. The Account Manager II is responsible for delivering excellent service through account management, ensuring client satisfaction, and mentoring junior staff.

Financial ServicesInsuranceInsurTechRisk Management

Responsibilities

Establish and build customer and carrier relationships
Review contracts and agreements for insurance coverage compliance and addresses coverage issues
Provides support in identifying client insurance needs, gaps in coverage and loss exposure
Recommends appropriate insurance coverage, binds coverage, manages timely production and delivery of renewal policies
Critically analyze and compare insurance plans to determine suitability
Negotiates terms, pricing, and conditions with carriers
Prepare and maintain accurate summaries of insurance, schedules, and proposals
Serve as a liaison between clients and carriers to resolve service issues and policy interpretation
Collaborate with Producers in policy review and delivery, meets with clients occasionally and identify ways to improve client service
Contacts clients regarding outstanding receivables; invoices clients; reviews and accurately maintains accounting history

Qualification

Insurance Account ManagementCustomer ServiceAnalytical SkillsMicrosoft OfficeAgency Management SystemsNegotiation SkillsSupervisory ExperienceClient LiaisonPolicy InterpretationProblem SolvingConflict ResolutionMentoringTeam LeadershipProject LeadershipCommunication SkillsAttention to DetailTime Management

Required

5-7 years of experience and demonstrated proficiency in an Insurance Account Management role in required lines
Excellent customer service, analytical, problem solving and conflict resolution skills
Demonstrated proficiency with computer systems, including but not limited to Microsoft Office and automated agency management systems
Ability to work a regular, full-time work schedule at HUB's facility(s) and willingness to travel on business when required
High School Diploma or equivalent required
Currently licensed in good standing in required lines and states with all necessary CE credits

Preferred

Brokerage experience is preferred
Supervisory, project leader, mentor or team leader experience preferred
College degree preferred
Advanced professional designation highly desirable (e.g. AAI, ARM, CIC)

Benefits

Medical/dental/vision insurance and voluntary insurance options
Health Savings Account funding
401k matching program
Company paid Life and Short-Term Disability Plans
Supplemental Life and Long-Term Disability Options
Comprehensive Wellness Program
Generous PTO Package - Vacation, Holiday, Sick, and Personal Time Off

Company

HUB International

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HUB International is an insurance brokerage company that offers employee benefits, business, and personal insurance products and services.

Funding

Current Stage
Public Company
Total Funding
$8.5B
Key Investors
Leonard Green & PartnersAltas Partners
2025-05-12Private Equity· $1.6B
2023-09-15Private Equity
2023-06-22Debt Financing· $6.9B

Leadership Team

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Marc Cohen
Chairman of the Board and CEO
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Joseph C. Hyde
Chief Financial Officer
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Company data provided by crunchbase