Content Operations Specialist jobs in United States
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Morgan Financial · 3 days ago

Content Operations Specialist

Morgan Financial is a company focused on providing educational content in the mortgage sector. The Content Operations Specialist is responsible for producing daily live educational shows, repurposing content into short-form videos, and ensuring effective distribution across various platforms to generate leads.

FinanceFinancial ServicesMortgageReal Estate

Responsibilities

Ensure a live show is completed every business day
Manage technical setup, recording, and storage
Support a consistent show structure (market updates, loan education, Q&A)
Ensure the show runs on time and without disruption
Gather and organize information needed for each show, including:
Market and rate data
Topic outlines and key talking points
Common audience questions and themes
Prepare a clear run-of-show brief for hosts
Ensure hosts are prepared to teach and explain, not scramble for information
Repurpose each live show into 3–5 short-form educational clips
Prioritize:
Clear explanations
Practical takeaways
Common questions and misconceptions
Apply consistent hooks, captions, on-screen text, and CTAs
Publish content across:
YouTube Shorts
Instagram Reels
Facebook Reels
TikTok
Maintain a consistent publishing cadence
Ensure correct links, offers, and lead magnets are included and live
Create and document:
Show prep checklists
Editing standards
Publishing workflows
Establish repeatable systems that ensure consistency
Continuously refine standards based on performance data and feedback
Work directly with the CRM, Funnels & Lifecycle Specialist to:
Align CTAs with active funnels
Ensure lead magnets are properly integrated into content
Optimize content placement to improve form fills and lead quality
Track engagement and response metrics
Identify which topics, explanations, and CTAs perform best
Improve show prep, content structure, and execution over time

Qualification

Content productionEducational content creationPerformance trackingCRM alignmentSystems developmentAnalytical skillsExecution-orientedImprovement-mindedConsistency-focusedDetail-oriented

Required

Experience in producing live educational content
Ability to repurpose content into short-form videos
Knowledge of content distribution across multiple platforms
Experience with technical setup and recording of live shows
Strong organizational skills for show preparation
Ability to create clear run-of-show briefs
Experience in developing systems and standards for content production
Analytical skills to track engagement and response metrics
Detail-oriented with a focus on consistency and improvement
Ability to work closely with CRM and marketing specialists

Preferred

Experience with video editing and publishing tools
Familiarity with mortgage industry content
Strong communication skills
Ability to work in a fast-paced environment
Experience in performance tracking and analysis

Benefits

401(k)
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Paid time off
Vision insurance

Company

Morgan Financial

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Morgan Financial specializes in mortgage lending, conventional home loans, VA home loans, and refinance services.

Funding

Current Stage
Early Stage

Leadership Team

J
Joe Harris
Chief Operating Officer
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Company data provided by crunchbase