City Wide Facility Solutions - Las Vegas ยท 1 day ago
IT Systems Administrator
City Wide Facility Solutions is seeking an IT Systems Administrator to manage and optimize their Microsoft environments and ensure security compliance. The role involves overseeing infrastructure, user identity management, and providing high-level support for IT systems.
Management Consulting
Responsibilities
Administrate, configure, and optimize Microsoft Entra ID (Azure AD), Azure, Microsoft 365 (Office 365), Intune, and SharePoint
Support and manage Dynamics 365 business systems (Customer Engagement and Business Central)
Manage user roles, permissions, licensing, and access policies across Microsoft platforms
Ensure consistent configuration, monitoring, patching, and lifecycle management of systems and services
Collaborate with analytics teams to align Power BI Row-Level Security with company security policies
Shape and maintain IT infrastructure to support scalable, secure, and efficient operations
Develop and enforce best practices for system and service accounts, password management, and MFA
Monitor and respond to security alerts and ensure adherence to security standards and compliance requirements
Implement and maintain best practices for user lifecycle management (onboarding, offboarding, role changes)
Design and manage role-based access control and permission strategies in Azure
Conduct periodic access reviews to maintain compliance with company policies
Align Power BI RLS with companywide security policies
Standardize SQL endpoint connections within Microsoft Fabric
Develop secure access strategies for franchise owners and external stakeholders
Provide guidance for migrating on-premises solutions to Azure
Assist in evaluating cloud readiness and developing migration plans
Manage Windows endpoints using Microsoft Intune for policy enforcement, software deployment, and configuration
Support Windows 11, Windows Server (2012+), and Microsoft Office applications
Provide Tier 3 and Tier 4 support for complex issues
Serve as the escalation point for unresolved tickets and mentor support staff
Collaborate with vendors and internal teams to resolve high-impact issues
Create and maintain technical documentation, standards, and procedures
Identify opportunities for automation using Microsoft tools and scripting
Ensure 99.9% uptime for all critical IT infrastructure and services
Complete all scheduled audits, compliance checks, and remediations with zero critical incidents
Resolve 90% of Tier 3/4 tickets within three business days
Achieve a stakeholder satisfaction score of 90% or higher on infrastructure projects and support interactions
Qualification
Required
Administrate, configure, and optimize Microsoft Entra ID (Azure AD), Azure, Microsoft 365 (Office 365), Intune, and SharePoint
Support and manage Dynamics 365 business systems (Customer Engagement and Business Central)
Manage user roles, permissions, licensing, and access policies across Microsoft platforms
Ensure consistent configuration, monitoring, patching, and lifecycle management of systems and services
Collaborate with analytics teams to align Power BI Row-Level Security with company security policies
Shape and maintain IT infrastructure to support scalable, secure, and efficient operations
Develop and enforce best practices for system and service accounts, password management, and MFA
Monitor and respond to security alerts and ensure adherence to security standards and compliance requirements
Implement and maintain best practices for user lifecycle management (onboarding, offboarding, role changes)
Design and manage role-based access control and permission strategies in Azure
Conduct periodic access reviews to maintain compliance with company policies
Align Power BI RLS with companywide security policies
Standardize SQL endpoint connections within Microsoft Fabric
Develop secure access strategies for franchise owners and external stakeholders
Provide guidance for migrating on-premises solutions to Azure
Assist in evaluating cloud readiness and developing migration plans
Manage Windows endpoints using Microsoft Intune for policy enforcement, software deployment, and configuration
Support Windows 11, Windows Server (2012+), and Microsoft Office applications
Provide Tier 3 and Tier 4 support for complex issues
Serve as the escalation point for unresolved tickets and mentor support staff
Collaborate with vendors and internal teams to resolve high-impact issues
Create and maintain technical documentation, standards, and procedures
Identify opportunities for automation using Microsoft tools and scripting
Ensure 99.9% uptime for all critical IT infrastructure and services
Complete all scheduled audits, compliance checks, and remediations with zero critical incidents
Resolve 90% of Tier 3/4 tickets within three business days
Achieve a stakeholder satisfaction score of 90% or higher on infrastructure projects and support interactions
Company
City Wide Facility Solutions - Las Vegas
City Wide is the largest management company in the maintenance industry that provides solutions for commercial properties across the United States and Canada.