Laptop Configuration Technician (Mac and Windows) jobs in United States
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TekStream Solutions · 1 day ago

Laptop Configuration Technician (Mac and Windows)

positionAtlanta, GA
timeContract
remoteOnsite
senioritySenior Level
date5+ years exp

TekStream Solutions is seeking a Laptop Configuration Technician with experience supporting customers with both Mac and Windows devices. This role involves providing advanced technical support to end-users, creating knowledge documentation, and resolving issues with Windows and MacOS Computers.

ComputerEnterprise SoftwareInformation Technology
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Culture & Values
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H1B Sponsor Likelynote
Hiring Manager
Rosie Anderson Steele
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Responsibilities

Image and configure Mac and Windows devices, preparing them for delivery to staff on-campus or shipping them to a remote location
Receive and perform diagnostics on returned devices for repair, diagnosis, or retirement based on business needs
Monitor and respond to device configuration requests through IT Service Management system, fulfilling requests with excellent documentation and notification to end users
Assist in organizing and staging laptops, chargers, adapters, documentation, and other necessary items in preparation for large-scale new hire classes of up to 70 individuals

Qualification

Windows device configurationMac device configurationTechnical support experienceCertification AppleCertification MicrosoftCertification CompTIAOrganizational skillsProcess adherenceFeedback provision

Required

5+ years Windows and Mac device configuration experience
5+ years experience supporting Mac and Windows endpoints
Excellence in organizing workspace and tasks to ensure multiple devices can be configured in tandem, while limiting mis-configurations
Ability to follow complex processes consistently, and provide effective feedback for challenges as they arise

Preferred

Certification (such as Apple, Microsoft, or CompTIA)

Company

TekStream Solutions

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TekStream Solutions is a tech solutions company that specializes in addressing the company-wide IT problems faced by enterprise businesses.
dateFounded in 2011
location
Atlanta, Georgia, USA
people-size51-200 employees
web-link
http://tekstream.com

H1B Sponsorship

TekStream Solutions has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (2)
2023 (1)
2021 (3)
2020 (2)

Funding

Current Stage
Growth Stage
Total Funding
$0.33M
Key Investors
ASH Investment Partners
2025-07-07Private Equity
2011-03-09Seed· $0.33M

Leadership Team

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Robert Jansen
CEO
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T
Taylor Morgan
Chief Solutions Officer
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Recent News

PR Newswire
TekStream's 2025 Wrapped: Chart-Topping Wins & What's Dropping Next
2026-01-07
PR Newswire
TekStream Announces Strategic Leadership Hire Taylor Morgan as Chief Solutions Officer
2025-12-09
Business Wire
TekStream CEO Named Atlanta Business Chronicle Most Admired CEO
2025-11-19
Company data provided by crunchbase