Multiplier · 2 weeks ago
EOR Implementation Manager
United States
Full-time
Remote
Mid LevelMultiplier is a leader in global hiring solutions, aiming to simplify and enhance the hiring process across borders. The EOR Implementation Manager will focus on onboarding and educating clients to ensure they maximize the value of the Multiplier platform.
ComplianceEmploymentHuman ResourcesSaaSSoftware
Responsibilities
Build trusted relationships with our customers through consultative solutioning, ensuring that our customers achieve their talent and business objectives through Multiplier
Schedule and conduct kick-off calls with new clients to understand their specific needs and goals
Develop and deliver comprehensive platform training sessions to ensure clients have a solid understanding of our platform's features and functionalities
Partner closely with internal teams, including Sales, Product, Operations and Engineering, to deliver the best client onboarding experience
Act as the primary point of contact for clients during the onboarding phase, proactively identify and resolve any issues or concerns that clients may encounter
Be the voice of our customers to our internal team, synthesising feedback received and offering informed opinions and solutions, to help shape our product roadmap
Qualification
Required
You are customer obsessed, always putting our customers first and being there for them every step of the way
You are experienced in building and nurturing customer relationships, ensuring to meet customer and business goals
You are able to explain complex topics in easy and concise language, and have excellent communication and writing skills
You are organised, detail-oriented, are able to prioritise and perform well under pressure, helping you to stay on top of a larger book of customers
You have a positive attitude, are self-motivated and resilient, adapting easily to change in our high-growth start-up environment
You have prior Implementation experience in EOR industry
Preferred
Previous experience of working in customer success/service
A background at a HR SaaS company
Experience in working remotely
Company
Multiplier
Multiplier is a leading global employment platform that manages employment, payroll & compliance for International Teams
Founded in 2020
201-500 employees
H1B Sponsorship
Multiplier has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2023 (1)
2020 (1)
Funding
Current Stage
Growth StageTotal Funding
$77.2MKey Investors
Peak XV PartnersSurge
2022-03-08Series B· $60M
2021-11-01Series A· $13.2M
2021-07-14Seed· $4M
Leadership Team
Sagar Khatri
Co-Founder and CEO
Vamsi Krishna
Co-Founder, MD Global HR Compliance & Advisory
Recent News
2025-10-17
Company data provided by crunchbase