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NEOGOV · 1 day ago

ES Eligibility Specialist (CNTY) / 61013643

Darlington County, SC

Full-time

Onsite

New Grad, Entry Level

$35K/yr - $40K/yr

NEOGOV is part of the South Carolina Department of Social Services, which is focused on helping to protect and strengthen the lives of children, families, and vulnerable adults. The ES Eligibility Specialist role involves administering SNAP, TANF, and other economic services programs to assist clients in achieving financial stability through eligibility assessments and benefit authorizations.

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Responsibilities

The ES Eligibility Specialist (CNTY) provides services in accordance with federal and state laws and regulations and agency policies and procedures, performing general work duties related to the administration of SNAP (Supplemental Nutrition Assistance Program) includes ESAP (Elderly Simplified Application Project) and SCCAP (South Carolina Combined Application Project), and TANF (Temporary Assistance for Needy Families) programs in the Economic Services Division in the county office to help restore or improve customer financial stability

Conducts a minimum of 15 quality interviews per day to include both phone and/or face-to-face interviews for SNAP, TANF, and ESAP applications and SNAP and/or TANF renewals

Processes all SNAP, TANF, ESAP, and SCCAP applications and/or recertifications by determining eligibility and authorizing benefits if applicable

Maintains case records and files in agency designated computer system for documentation and auditing purposes as required by agency policy in a confidential, timely and accurate manner. Documents client work participation activities in agency designated system. Enters timely documentation in SCOSA of events/activities that may affect clients continued eligibility for benefits

Identifies and documents over payments and makes at least 3 possible claims referrals to the Benefit Integrity Unit; prepares supporting documents for Fair Hearings and attends hearings as directed

Participates in all Economic Services required trainings and supervisory and/or staff meetings as required

Ensures personal identifying information (PII) is properly used, accessed, gathered, shared, and disposed. Protects the agency networks and applications by safeguarding systems, equipment, and data

Performs Red Cross shelter duty or other emergency shelter duty/services as directed

Performs other related duties as required

Qualification

SNAPTANFESAPSCCAPCase ManagementClerical ExperienceSocial WorkCommunication SkillsConfidentiality

Required

A High School Diploma and relevant program experience in clerical, administration, Social Work, correctional, administration, or general business administration

Must possess a valid driver's license and have access to and be able to operate a motor vehicle