Ledgent Technology ยท 2 days ago
IT Systems Administrator
Ledgent Technology is looking for a Systems Administrator to maintain and optimize their IT systems. This role involves troubleshooting technical issues and ensuring the IT infrastructure is reliable and efficient to support staff effectively.
Responsibilities
Collaborate with the Managed Service Provider (MSP) Helpdesk and other external IT partners to swiftly address issues, ensuring seamless business operations
Oversee the installation of new technology, including operating systems, software, applications, desktops, and other hardware
Perform routine maintenance on phone systems, computers, printers, networks, scanners, servers, and other technical equipment
Work closely with the MSP to manage user accounts, email setups, and access permissions for staff
Develop and update Knowledge Bases (KBs) and Standard Operating Procedures (SOPs) for critical processes and equipment, ensuring consistency across all onsite and third-party support efforts
Assess and recommend security enhancements and risk mitigation strategies
Evaluate and suggest hardware upgrades, improvements, and manage the hardware replacement schedule based on asset lifecycle and service plans
Serve as ERP Administrator, responsible for performing maintenance, managing backups, coordinating upgrades, and verifying that associated equipment is functioning properly
Qualification
Required
Associate's degree in Computer Science, Information Technology, or related field
3-5 years of experience in a Systems Administrator or similar IT role
Strong understanding of computer hardware, software, and networking
Strong technical support skills with a talent for resolving issues
Clear and professional communication skills, both written and verbal
Excellent troubleshooting and problem-solving abilities
Effective organizational skills with the ability to manage multiple tasks and projects concurrently
Preferred
Systems Administrator
MSP
Managed Services Provider
Cisco
Company
Ledgent Technology
Ledgent Technology, a business line of Roth Staffing Companies, utilizes proven processes and their robust professional network to place qualified technology professionals in contract, contract-to-hire, direct-hire roles and project teams throughout the US.
Funding
Current Stage
Late StageCompany data provided by crunchbase