JLL · 1 month ago
Global Lead, Supplier Performance Management & Reporting
Seattle, WA
Full-time
Onsite
Senior Level
$144K/yr - $180K/yr
5+ years expJLL is a leading global provider of real estate and investment management services, and they are seeking a Global Lead for Supplier Performance Management & Reporting. This strategic leadership role focuses on driving excellence across JLL's supplier ecosystem, ensuring alignment with business objectives and industry best practices while managing supplier risk and performance.
CommercialReal Estate
No H1B
Responsibilities
Develop and implement comprehensive supplier performance management processes aligned with organizational goals
Collaborate with procurement, operations, and quality management teams to ensure consistent process adherence globally
Facilitate regular stakeholder communication to maintain shared understanding of performance expectations and outcomes
Managing vendor performance tasks, proactively identify and address potential supplier performance issues while developing risk mitigation strategies, including formal Corrective Action Plan management
Review and evaluate process effectiveness, implementing enhancements to drive operational excellence
Manage contracting and KPI approvals for all Managed Agent contracts globally
Manage sourcing data reporting requirements including global cost savings, global contracts, data validation and remediation
Develop and deliver training programs to educate stakeholders on performance management tools and metrics
Stay current on industry trends and emerging practices to incorporate relevant process improvements
Manage a team of 10 analysts, managers to deliver on requirements
Qualification
Required
Bachelor's degree in business, supply chain management, or related field
5+ years of proven experience in supplier performance management and process management within procurement or supply chain functions
Strong understanding of supplier management principles, performance metrics, contracts administration, and industry best practices
Excellent analytical skills with ability to interpret data and identify performance trends and improvement opportunities
Proficiency in supplier management software and tools
Excellent communication and interpersonal skills for stakeholder engagement and collaboration
Strong team management, project management skills with ability to drive initiatives and implement process changes effectively
Preferred
Master's degree in business, supply chain management, or related discipline
Experience managing supplier performance across multiple global regions (AMER, EMEA, APAC)
Background in facilities management or real estate services supplier management
Certification in supply chain management or procurement (CPSM, CSCP, or similar)
Experience with Amazon or other large-scale corporate client environments
Advanced knowledge of performance measurement frameworks and continuous improvement methodologies
Experience developing and implementing global training and education programs
Benefits
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
Company
JLL
We’re a leading professional services firm that specializes in real estate and investment management.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.59B2025-11-03Post Ipo Debt· $565.35M
2023-11-08Post Ipo Debt· $400M
2019-05-29Post Ipo Debt· $46.5M
Leadership Team
Christian Ulbrich
Global Chief Executive Officer
Jones Lang LaSalle
Global CEO, Capital Markets and Member
Recent News
2026-01-07
Morningstar.com
2025-12-29
Company data provided by crunchbase