CXG · 2 days ago
Automotive Luxury Brand Evaluator - Central Coast & North LA (Mission-based)
Santa Barbara, California, United States
Full-time
Hybrid
New Grad, Entry LevelCXG is a company that partners with leading luxury brands to enhance customer experiences. They are seeking a Luxury Automotive Experience Evaluator to visit premium automotive showrooms and provide expert feedback on the customer journey, leveraging their familiarity with high-end vehicles and service standards.
ConsultingConsumerCorporate TrainingTraining
Responsibilities
Choose assignments that fit you – Select missions aligned with your interests, preferences, and profile
Experience the showroom journey – Interact with product experts, explore the space, and evaluate service with a trained eye for luxury
Observe every detail – Assess the ambiance, level of service, digital and in-store interactions, follow-up communications, and the complete customer journey
Share honest, professional feedback – Submit your observations through structured questionnaires on our platform
Qualification
Required
Refined appreciation for high-end performance vehicles
Familiarity with the standards, service, and atmosphere expected in luxury automotive environments
Ability to provide expert feedback on the customer journey
Experience in evaluating service with a trained eye for luxury
Ability to assess ambiance, level of service, digital and in-store interactions, follow-up communications, and the complete customer journey
Ability to share honest, professional feedback through structured questionnaires
Company
CXG
CXG is a customer experience consultancy firm that provides research, measurement, training, coaching, and consulting services.
Founded in 2006
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Christophe Caïs
Chief Executive Officer - CXG
T
Thibaut Fromageau
Chief Customer Officer
Recent News
UAE Business Review
2025-11-07
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