Execution Services Team Lead jobs in United States
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Fidelity Bank · 1 day ago

Execution Services Team Lead

positionSalt Lake City, UT
timeFull-time
remoteHybrid
senioritySenior Level
date5+ years exp

Fidelity Digital Asset Services is an innovative business unit focused on digital asset solutions for Fidelity clients. The Execution Services Team Lead will oversee trade operations, ensuring efficient order flow management and client support while collaborating with various teams to enhance service delivery.

BankingBitcoinCustomer ServiceFinancial ServicesInsuranceWealth Management
badNo H1Bnote

Responsibilities

Coaching and developing a team of associates to deliver an outstanding experience to our clients
Prioritizing and handling critical issues/exceptions that are received from clients/ business
Participating in various projects and operational improvement initiatives focused on improving the existing workflow, quality, efficiency and policy & procedures
Driving high satisfaction, quality, and efficiency for both the client and FDAS
Delivering superior results quickly and efficiently, utilizing effective time management skills
Driving innovation through curiosity and comprehensive understanding of business processes and challenges

Qualification

Trade execution supportFront to back trade lifecycleTrading technologies knowledgeWorkflow managementQuantitative skillsInstitutional clients knowledgeProcess managementAnalytical thinkingCryptocurrency knowledgeAttention to detailInterpersonal skillsCommunication skillsTeam collaboration

Required

5+ years of trade & post trade execution support & knowledge of trading and industry practices/tools
In depth knowledge of front to back trade lifecycle
Daily workflow management experience in setting shifts and ensuring work is completed within SLA
Strong attention to detail and experience in reviewing others work
Experience and demonstration of working within a procedure and controls operational environment – familiar with audit process
Strong process management & decision-making skills
Prior experience in taking the lead on key projects or initiatives
Experience in supporting testing in UAT & Production environments
Knowledge of trading technologies & API/FIX & other trading frameworks
Deep knowledge of Institutional clients, accounts (e.g. hedge funds)
Understanding and demonstration of quantitative & analytical skills and experience with associated platforms
Relationship building skills across teams, business units, and national peers
Proficient skills in various PC software applications to include Microsoft, Access, Excel, Word, Power point
Your excellent interpersonal, verbal, and written communication skills
Your ability to work well on global teams and in fast-paced, cross-collaborative environments
Your ability to think analytically and deliver solutions to complex challenges and recognize when escalation is required
Your ability to think ahead, anticipate questions, plan for contingencies, and find alternative solutions
Your passion for thought leadership in innovation & promotion of change amongst the group
Your success in navigating and thriving in a dynamic, growing new business
Your understanding of risk inherent to Institutional trade execution

Preferred

Bachelor's Degree preferred
Cryptocurrency knowledge an advantage

Company

Fidelity Bank

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Fidelity Bank is a commercial bank providing services financial sercvices.
dateFounded in 1974
location
Atlanta, Georgia, USA
people-size1001-5000 employees
web-link
http://www.LionBank.com

Funding

Current Stage
Late Stage
Total Funding
unknown
2018-12-17Acquired
2014-09-01Private Equity
Company data provided by crunchbase