Automotive Luxury Brand Evaluator - East Bay & NorCal Valley (Mission-based) jobs in United States
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CXG · 3 days ago

Automotive Luxury Brand Evaluator - East Bay & NorCal Valley (Mission-based)

CXG partners with leading luxury brands and is seeking a Luxury Automotive Experience Evaluator to provide expert feedback on the customer journey in premium automotive showrooms. The role involves assessing the service quality and customer experience, contributing insights that help refine industry standards.

ConsultingConsumerCorporate TrainingTraining

Responsibilities

Choose assignments that fit you – Select missions aligned with your interests, preferences, and profile
Experience the showroom journey – Interact with product experts, explore the space, and evaluate service with a trained eye for luxury
Observe every detail – Assess the ambiance, level of service, digital and in-store interactions, follow-up communications, and the complete customer journey
Share honest, professional feedback – Submit your observations through structured questionnaires on our platform

Qualification

Luxury automotive knowledgeCustomer experience evaluationAttention to detailProfessional feedback skillsCommunication skills

Required

Refined appreciation for high-end performance vehicles
Familiarity with the standards, service, and atmosphere expected in luxury automotive environments
Ability to provide expert feedback on the customer journey
Experience in evaluating service with a trained eye for luxury
Ability to assess ambiance, level of service, digital and in-store interactions, follow-up communications, and the complete customer journey
Ability to share honest, professional feedback through structured questionnaires

Company

CXG

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CXG is a customer experience consultancy firm that provides research, measurement, training, coaching, and consulting services.

Funding

Current Stage
Growth Stage

Leadership Team

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Christophe Caïs
Chief Executive Officer - CXG
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Thibaut Fromageau
Chief Customer Officer
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Company data provided by crunchbase