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Goodwill of Central Illinois · 1 day ago

Database & Project Coordinator

Indianapolis, IN

Full-time

Onsite

New Grad, Entry Level

$19/hr - $23/hr

Goodwill of Central Illinois is seeking a Database & Project Coordinator to support their mission by managing donor databases and coordinating data-related projects. The role involves maintaining data integrity, generating reports, and collaborating with team members to enhance philanthropic efforts.

Retail

Responsibilities

Partners with the SVP/CPO, Donor Relations Manager, and other Goodwill Foundation team members to build a culture of philanthropy within the organization. Works collaboratively with and in support of volunteers, other Foundation staff, and other GCSI colleagues to cultivate and connect donors to Goodwill’s mission

Proactively reviews team calendars of upcoming donor meetings and special events in order to prepare donor profiles

Ensures consistent case notes from all team members are properly entered

Maintains the donor database in coordination with the Donor Relations Manager

Manages the gift entry process including copying checks, tracking weekly batches, and assisting in running financial reports and reconciling deposits

Coordinates projects related to data and operations and connects with the foundation team

Completes monthly financial reconciliation of the donor database with the finance department

Assists accounting team with annual audit preparation needs

Manages the donation and stewardship acknowledgment process, including pledge reminders and renewal letters

Develops queries and reports using the donor database to provide monthly evaluation of fundraising efforts and goals for the foundation staff and board of directors

Produces reports and statistical analysis as requested by foundation staff to assist in the furtherance of foundation goals and objectives. Report types include donor stewardship, board engagement reports, solicitor portfolio reports, grants received reports, event attendance records, etc

Oversees the creation of data segments for direct mail, newsletter, event invitations, and other publications and mailings

Ensures data integrity by scanning and cleaning the database on a regular schedule, managing duplicate accounts, and updating coding

Maintains other foundation software tools including but not limited to the volunteer management platform, fundraising software, and the foundation CRM, Salesforce

Attends and assists with donor events, including registrations, producing nametags, and ensuring a smooth check-in, check-out process

Manages the grant entry process

Stays current on trends, practices, and procedures used in the nonprofit sector

Supports events and other foundation-related activities as-needed

Ability to occasionally work a flexible schedule beyond normal business hours

Other related duties as assigned

Qualification

Database ManagementData AnalysisSalesforceG SuiteMS OfficeEthicalCommunication SkillsTeamworkAdaptabilityContinuous Learning

Required

Has worked with a variety of databases, understands database design concepts, is able to identify patterns in data to offer creative solutions to solve problems or reach goals for an organization, and has participated in short and long-term planning of database projects

Ensures data integrity in recordkeeping and file management

Has meticulous attention to detail and outstanding organizational skills

Develops, maintains, and strengthens partnerships at all levels with others inside or outside the organization who can provide information, assistance, and support

Is able to receive as well as provide feedback to improve performance or processes; builds and maintains customer satisfaction

Works well with others and makes valued contributions in a team setting in order to achieve the required goals and outcomes

Contributes to creating a positive work environment that promotes productivity, mentoring, teamwork, and partnership

Articulates thoughts and expresses ideas effectively using oral, written, visual, and non-verbal communication skills, as well as listening skills to comprehend others' needs

Delivers information in person, in writing, and in a digital world

Has proficient knowledge of G Suite, MS Office, database mining and management, and Internet searching

Prior Raiser's Edge and/or Salesforce knowledge is an additional plus

Adjusts priorities quickly in response to frequently changing circumstances while maintaining a positive attitude

Continually assesses tasks and responds to those requiring extra attention

Foresees and seeks to avoid crisis management

Stays current on trends related to the practices and procedures for the nonprofit sector

Has a thirst for knowledge and applies it appropriately

Driven to find answers through research and collaboration

Takes initiative without waiting to be directed, does what is asked, and works until the job is completed

Takes ownership of mistakes and learns from them rather than makes excuses

Adheres to procedures and protocol, including maintaining confidentiality in passwords, logging on and off procedures, and adherence to Goodwill's values

Protects information that is not yet public