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MBTA · 1 day ago

Associate Wayfinding Designer

Boston, MA

Full-time

Onsite

Entry Level

2+ years exp

MBTA is a transit authority that aims to provide safe, reliable, and accessible transportation. The Associate Wayfinding Designer will support the Wayfinding Program by creating user-friendly and ADA-compliant navigation systems, working under senior designers to produce signage and related materials.

AutomotiveLogisticsPublic TransportationTransportationTravel

Growth Opportunities

No H1B

Responsibilities

Using proprietary sign design software, produce working sign files, final graphic artwork, and modify sign schedules, under the direction of senior Wayfinding Designers and Manager of Graphics & Wayfinding

Assist senior Wayfinding Designers and Managers of Graphics & Wayfinding with their work with consultants on station wayfinding plans and drawings to create signage contract drawings

Maintain organized, accurate, and updated graphic and architectural files for the purpose of consistent archival referencing and final production

Assist with reviewing design contract drawings at each submittal stage

Assist with reviewing RFIs, construction documents, shop drawings, and sign samples to help ensure signage is correctly executed and implemented

Assist with ongoing projects in the design and construction phases, as needed

Review transit maps for accuracy and consistency

Organize and maintain the office sign sample library

Assist with research on sign materials and specifications

Attend site visits to assist with reviewing and documenting existing conditions and paths of travel

Assist with construction phase site visits to review signage implementation conformance and compile punch lists

Photo-document wayfinding signage at MBTA stations as needed

Stay current with architectural, environmental, and graphic design technology and trends

Respond to each inquiry, whether from a customer, vendor, or co-worker in a courteous and professional manner

Perform related duties and projects as assigned

Qualification

Environmental graphic designAdobe IllustratorAutoCADGraphic designConstruction documents reviewCustomer serviceAnalytical skillsTime managementCommunication skills

Required

Bachelor's degree from an accredited institution in architecture, environmental graphics, graphic design, or related field

Minimum of two (2) years of demonstrated experience in the architectural field (Internship or Coop Experience Accepted.)

Experience with reviewing construction documents and shop drawings

Demonstrated experience providing technical graphic production and architectural support throughout the design and production process

Proficient in industry-related software including Adobe Illustrator, InDesign, Photoshop, AutoCAD, and Microsoft 365

Strong technical production, research, analytical, coordination, and communication skills

Strong time management and organizational skills with a proven ability to meet deadlines in a scheduled and methodical manner

Excellent and effective customer service, communication, and conflict resolution skills

Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English

Be at least eighteen (18) years of age, except if participating in an approved high school internship / co-op program

Ability to commute to assigned work locations in the Boston, MA metro area, as required by the role

Ability to provide internal and external customers with courteous and professional experiences

Ability to work effectively, independently, and as part of a diverse workforce team (or supervise, if required)

Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers

Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies

Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if current student or recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection)

Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and / or medical Clinic screening, potentially including physical examination and drug and alcohol screenings

Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service

Intern / co-op staff must be enrolled full or part-time in an accredited educational program and maintain a cumulative GPA of at least 2.5 for the entire duration of the internship / co-op. Additionally, interns / co-ops must have valid work authorization and U.S. Social Security Number prior to starting pre-employment screenings / pre-boarding, working in their positions, and throughout the duration of their program

Preferred

Previous Architecture or Wayfinding experience

Experience in transit or multi-disciplined infrastructure programs

Benefits

Accrued paid sick leave

Monthly transportation pass, based on the city from which the intern / co-op commutes to work, at no cost

Company

MBTA

Glassdoor3.8

The Massachusetts Bay Transportation Authority, often referred to as the MBTA or simply The T, is the public operator of most bus, subway, commuter rail and ferry systems in the greater Boston, Massachusetts, area.

Founded in 1964

Boston, Massachusetts, USA

5001-10000 employees