Texas Parks and Wildlife Department ยท 1 day ago
TPWD - Customer Service Representative I
SP-Caddo Lake SP245 Park Road 2
Full-time
Onsite
New Grad, Entry Level
0+ years expThe Texas Parks and Wildlife Department is responsible for managing and conserving the natural and cultural resources of Texas. They are seeking a Customer Service Representative I to assist with daily office operations, provide information to park visitors, and handle revenue collection and permit sales.
Government Administration
Responsibilities
Perform entry-level to routine customer service work including assisting with the daily office operations and clerical duties for Caddo Lake State Park
Responsible for processing correspondence, report preparation and answering telephones
Performs revenue collection, license and permit sales, automated visitor registration and reservations
Provides information to park visitors and general public
Responsible for the general routine cleaning of park headquarters
Works under close to moderated supervision, with minimal latitude for the use of initiative and independent judgment
Performs additional duties as assigned
Complies with all Agency, Division and Branch rules, regulations and procedures
Qualification
Required
Graduation from High School or GED
No experience required
Must possess or be able to obtain, within 30 days of employment, a valid State driver's license
Preferred
One year of clerical experience such as accounting, typing, filing, record keeping and data entry
One year of experience using automation equipment or word processing and spreadsheet equipment and software
One year of experience in customer service
One year of experience working with the public
One year of experience handling cash
Benefits
Generous paid time off
Group insurance
Retirement and pension
Frequent training and staff development opportunities
Longevity pay
Merit pay
Deferred compensation
Flexible benefit plans
401K/457 retirement plans
Direct deposit
Staggered work hours
Employee Assistance Program
Return-to-Work Program
Health insurance is available on the 1st of the following month after a 60-day waiting period
Company
Texas Parks and Wildlife Department
The mission of Texas Parks and Wildlife Department (TPWD) is to manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Craig Bonds
Chief Operating Officer
Cornell Richardson MBA, ASP
Chief Safety Officer
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