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Momentic Studios · 1 day ago

Sweathouz- Assistant Studio Manager, Santa Monica

Santa Monica

Full-time

Onsite

Mid Level

$21/hr - $21/hr

3+ years exp

Momentic is the operator of SweatHouz, the fastest-growing recovery franchise business globally. The Assistant Studio Experience Manager is responsible for leading the team to deliver exceptional guest experiences, driving membership growth, and supporting daily operations and sales performance. This role requires effective leadership, strategic thinking, and a focus on relationship-based sales to enhance member satisfaction and studio performance.

Health Wellness & Fitness

Responsibilities

Executes the relationship-based sales model with each intro and passionately relates how SWTHZ services will satisfy their needs and goals

Tours potential members through the studio and describes the facilities, services and amenities that directly tie back to the intro’s individual needs and goals

Communicates membership options in a clear and concise manner

Effectively and professionally enrolls guests using company sales techniques and protocol

Effectively schedule appointments and follow up on all leads and potential new business opportunities

Communicate and promote marketing campaigns and special offers to leads and existing members

Monitor and analyze membership data, tracking key KPIs to provide actionable insights for informed decision-making

Support studio membership and revenue goals by collaborating with the Studio Manager and sales team to implement strategies for attracting and retaining members

Assist in coaching and mentoring sales associates to enhance their sales techniques and product knowledge

Assist the Studio Manager in coaching and developing team members by providing training and support to enhance skills and performance

Lead by example, demonstrating exceptional work ethic, communication, and customer service skills to inspire the team

Support performance management initiatives, including setting clear goals, providing regular feedback, and participating in performance reviews

Ensure a clean, welcoming, and safe studio environment by enforcing hygiene and safety protocols

Oversee studio cleanliness by coordinating and supporting cleaning staff to maintain high standards

Monitor studio operations to identify opportunities for improvement and implement effective solutions to enhance team performance and member experience