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McDonald's · 3 days ago

Analyst, Technical Product Management

Chicago, IL

Full-time

Onsite

Entry, Mid Level

$98K/yr - $125K/yr

2+ years exp

McDonald's is a leading global omni-channel restaurant brand focused on accelerating technology innovation to enhance customer experiences. The Technical Product Analyst role involves supporting the Global Supply Chain technology team by managing agile product processes, improving user experience, and ensuring project alignment with business goals.

Restaurants

H1B Sponsor Likely

Responsibilities

Assist in planning, scheduling, and monitoring project activities for small to mid-sized initiatives, ensuring adherence to timelines and scope

Tracks project risks, issues, and dependencies; escalate as needed

Writes epics, user stories, and acceptance criteria in automation scripts, and assists in leading all agile events as part of the product team

Facilitates project meetings, tracks progress and ensures that milestones are met according to the project plan

Identify customer issues, transform them into problem statements, and deliver solutions through design thinking, while monitoring project risks and implementing mitigation strategies to maintain quality and adherence to timelines

Supports Agile ceremonies (daily stand-ups, sprint planning, retrospectives) and PI planning activities, while also managing project schedules, dependencies, and communication among cross-functional teams

Maintains knowledge of key business processes and systems, ensuring that project objectives align with business priorities and requirements

Collaborating with other product teams, technical architects, developers, and tech leads to understanding and guiding the technology roadmap, providing project updates and reporting on progress to stakeholders using structured reporting

Maintains organized project documentation, lead retrospectives, and implement key takeaways to improve team performance and scalability

Verifies the results of testing and raises defects/issues against the features owned, tracking defects to ensure resolutions are implemented, and overseeing quality assurance processes throughout the project lifecycle

Supports the end-to-end testing of the features and sign-off on code releases into production, ensuring all project deliverables meet quality standards and business requirements

Validates the production release by working with business users utilizing test accounts in the production environment, coordinating post-release reviews and gathering feedback for continuous improvement

Builds and maintains strong working relationships with multiple stakeholders across the company, facilitating effective communication, conflict resolution, and collaboration to achieve project goals

Qualification

Agile Scrum PracticesUser Experience DefinitionProject ManagementSmartsheetJiraConfluenceReport CreationOrganizational SkillsTime ManagementWritten CommunicationVerbal CommunicationPresentation Skills

Required

Bachelor's degree in a related field

2–4 years of experience in project coordination, junior project management or technical analyst

Skilled in defining user experience needs, writing epics, stories, and acceptance criteria

Proven experience in Project Management and Agile Scrum Practices

Proficient in using tools like Smartsheet, Jira, and Confluence

Strong organizational and time-management skills

Excellent written and verbal communication skills

Ability to create clear reports and presentations

Benefits

Health and welfare benefits

A 401(k) plan

Adoption assistance program

Educational assistance program

Flexible ways of working

Time off policies (including sick leave, parental leave, and vacation/PTO)

Company

McDonald's

Glassdoor3.6

McDonald’s is the world’s leading global foodservice retailer with over 37,000 locations in over 100 countries.

Founded in 1955

Chicago, Illinois, US

10001+ employees

https://corporate.mcdonalds.com/

H1B Sponsorship

McDonald's has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (61)

2024 (77)

2023 (37)

2022 (31)

2021 (60)

2020 (12)