Confidential · 1 day ago
Personal Lines Account Manager
Confidential company is dedicated to protecting what matters most to clients in Massachusetts, and they are seeking a detail-oriented Personal Lines Account Manager to join their team. The role involves managing an existing book of business, assisting with quoting new policies, and providing exceptional service to clients by helping them navigate their insurance needs.
Responsibilities
Manage and service a personal lines book of business (home, auto, umbrella, etc.)
Present Annually Account Reviews, discuss recommendations to enhance our insured’s coverage and eliminate their risk as well as address clients’ questions and concerns via phone, email and in-person
Communicate with clients regularly to review coverage and address questions or concerns
Provide quotes and recommend appropriate coverages tailored to individual needs
Collaborate with carriers to resolve underwriting, billing, and policy issues
Keep thorough and accurate records within our agency management system (AMS360)
Stay up to date on product offerings and insurance industry changes
Qualification
Required
2+ years of experience in personal lines insurance
Active Property & Casualty License (required)
Excellent communication, organizational, and customer service skills
Strong computer skills and proficiency with AMS a plus
A proactive, team-oriented mindset with strong attention to detail
Benefits
Health, dental, and vision insurance
401(k) with company match
Generous paid time off, including:
15 paid holidays
7 early release days
Summer Fridays
Medical and Family Leave
Support for continuing education and professional development
Quarterly company events that bring our team together
A collaborative, respectful culture that values balance and flexibility
Company
Confidential
Centralizing All Types Of Next Opportunities For You In One Place.
Funding
Current Stage
Early StageCompany data provided by crunchbase