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Casa de las Campanas · 5 days ago

Resident Program Coordinator

Port Charlotte, FL, United States

Full-time

Onsite

New Grad, Entry Level

$17/hr - $17/hr

Casa de las Campanas is a dedicated senior living community in Port Charlotte, seeking a hospitality-driven Resident Programs Coordinator. The role involves planning and implementing activities to enhance residents' wellness and engagement, as well as coordinating events and meetings with families and staff.

Non ProfitWellness

Responsibilities

Coordinates and provides recreational and educational activities: current events, discussion groups, sensory stimulation, cultural activities, religious services, special entertainment, off- campus outings, special events and one-on-one visits, as indicated

Produces monthly calendars and other promotional material

Interviews and develops the individual resident assessments to accurately provide recreational programs based on individual needs and resident interest

Suggests a program of recreational activities to relatives for use upon discharge of residents; refers relatives to recreation resources and services available in the community

Coordinates Resident Council and family meetings. Arranges special meetings for residents and families to address special interests and provide educational opportunities

Prepares and maintains pertinent reports, studies and schedules in accordance with state and federal regulations

Purchases and inventories supplies and equipment. Inspects recreational equipment to determine repair and maintenance needs and cleanliness

Interprets the goals and objectives of the recreational program to staff, volunteers, relatives and the public

Directs volunteer activities and provides training of volunteers

Maintains accurate documentation of residents’ progress and responses to program

Coordinate events with other departments

Participates in the research and preparation of department budget, including supplies and equipment

Attends in-service training and education sessions, as assigned. Must be CPR, AED and First Aid certified

Performs specific work duties and responsibilities assigned by Resident Program Manager

Qualification

Customer service principlesActive listeningCreative thinkingBachelors degreeCPR certificationAED certificationFirst Aid certification

Required

Knowledge of the principles and processes of providing customer service including customer needs assessment, meeting quality standards of services and the evaluation of customer satisfaction

Skill in active listening including, providing full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times

Skill in creative thinking including developing, designing, or creating new ideas, relationships, or systems