LHH · 1 day ago
Information Technology Support Analyst
Phoenix, AZ
Contract
Onsite
Entry Level
$19/hr - $19/hr
2+ years expLHH Recruitment Solutions is seeking an experienced IT Support Analyst for a local company in Phoenix, AZ. The role involves troubleshooting technical issues, configuring hardware and software, and working with a team to improve system performance.
Human Resources
Hiring Manager
Elizabeth Aschinger
Responsibilities
Provide technical support for desktop systems, software, hardware, and network infrastructure
Respond to assistance requests via phone, email, or help desk system
Track issues to resolution and update the internal knowledge base
Escalate complex problems to appropriate teams
Maintain passwords, data integrity, and file system security
Communicate technical information to technical and non-technical personnel
Recommend hardware and software solutions, including upgrades
Support users with email, LAN/WAN, printers, desktop images, and applications
Act as the initial point of contact for troubleshooting IT problems
Liaise between users and technical escalation teams
Clean, modify, and repair computer hardware
Perform local travel as required
Other related duties as assigned
Qualification
Required
High school diploma or GED
Minimum 2 years of experience in IT Help Desk or IT customer service
Experience with Windows 7 and above in a server domain environment
Experience creating domain accounts in Active Directory
Experience troubleshooting unfamiliar software
Preferred
Associate's degree in Information Technology or related field
Superior customer service and strong written/verbal communication skills
Ability to handle multiple tasks, set priorities, and meet deadlines
Strong organization and tracking skills with attention to detail
Ability to work collaboratively across departments
Proficiency with common desktop applications and ticketing systems
Benefits
Medical
Dental
Vision
Life insurance
Short-term disability
Additional voluntary benefits
EAP program
Commuter benefits
401K plan
Paid Sick Leave
Holiday pay
Company
LHH
At LHH, we believe work should be meaningful, fulfilling, and connected.
10001+ employees
H1B Sponsorship
LHH has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2022 (1)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Dave Hilbig
President & CEO, OCM-LHH Utah, Wyoming
Ted Diven, MBA
CEO - OCM / Lee Hecht Harrison (ID, MT, NV)
Recent News
24-7 Press Release Newswire
2025-05-17
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