NEOGOV · 1 day ago
Family Services Specialist - Adult Protective Services
Charlottesville (22902), VA
Full-time
Onsite
Entry, Mid Level
$56K/yr - $75K/yr
2+ years expNEOGOV is seeking a Family Services Specialist - Adult Protective Services to support essential needs and enhance the quality of life for residents in Charlottesville. The role involves assisting clients with personal, social, health, and economic needs, particularly for the elderly and adults with disabilities, while performing complex professional work in this area.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Assesses needs of clients and families which may include but is not limited to
Investigates referrals
Interviews clients and family members as needed
Takes applications for services
Determines service eligibility
Works with and counsels clients
Provides protection and care to abandoned, abused or neglected children and adults
Makes appropriate referrals for services
Prepares social studies in the formulation, delivery and assessment of service plans, and prepares related documentation
Makes field visits to client residences and assesses/monitor situation and/or progress
Assists and supports clients in problem-solving and in their use of agency and other resources
Makes referrals to clients, employment services, vocational rehabilitation services, etc
Depending on assignment, may identify homes suitable for adoption
Conducts group information/education sessions for clients
Depending on assignment, performs work with specific ancillary agencies such as juvenile and domestic relations courts
Assists in the evaluation of programs and services rendered to clients
Testifies in court proceedings and makes recommendations to petitions to legal authorities
Interprets agency programs to other agencies, community groups and associations
Researches and develops community resources, gives presentations
Maintains case records and prepares statistical and other reports and documentation
Processes financial documentation related to client services
May diagnose (based on a recognized manual of mental and emotional disorders or recognized system of problem definition) and provide psychotherapy and counseling (for mental disorders, substance abuse, marriage and family dysfunction, and problems caused by social and psychological stress or health impairment) if licensed
Will be included in on-call rotation and expected to respond within agency time-frame
May assist in the training of other staff, volunteers and student interns
May be asked to work during emergency operations as outlined in department continuity of operations plan
Performs related tasks as required
Qualification
Required
Minimally requires a Bachelor's degree in a Human Services field
Requires general knowledge of: social, economic and health problems; individual and group behavior; child, adolescent, adult and geriatric behavior and the practices and techniques of interviewing, counseling and investigating problems; principles and practices of child welfare, substance abuse, family service, employment services, public assistance and/or protective service work
Possession of a valid driver's license issued by the Commonwealth of Virginia or qualified and able to obtain a valid VA driver's license prior to beginning the position
Possession of all requirements for entry level as specified by the Virginia Department of Social Services
Ability to identify social problems and needs and to assess the ability of individuals and families to utilize services in problem-solving
Ability to plan and organize work and to understand and interpret laws, policies and regulations
Ability to communicate and establish effective working relationships with clients, co-workers, other professional and technical staff, social agencies, and the general public
Ability to communicate effectively orally and in writing
Ability to prepare reports and maintain records
Preferred
Master's Degree in Social Work or related field preferred
Preference for experience in Adult Protective Services with a public agency during the past five (5) years
Benefits
13 paid holidays plus 1 floating holiday
Paid vacation and sick leave
Health insurance options with employer contribution
Employer-paid life insurance
City's retirement options
Gym membership reimbursement
Tuition reimbursement
Continuing education/training opportunities
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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