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NEOGOV · 1 day ago

SOAP Case Manager-(Human Services Specialist I)-

MD 21046, MD

Full-time

Onsite

New Grad, Entry Level

$57K/yr - $110K/yr

Howard County Government is a leader in innovation and sustainability, consistently recognized as one of the best places to live and work. The SOAP Case Manager provides case management services to at-risk older adults and adults with disabilities, developing care plans and coordinating necessary services.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

Responsibilities

As part of an interdisciplinary team assists in developing care plans and provides case management services for clients who receive services under the Supportive Services for Older Adults Program

Implements plans by assisting clients/families in identifying the providers of services needed, monitors care to ensure that services are provided and continuously needed, updates plan as needed, recommends changes in services, assesses progress or lack thereof of clients' abilities, etc

Promotes person-directed care to clients (individual, family, or caregiver) by providing current information on available resources, services, programs and benefits, including information relating to assistive technologies and futures planning

Provides Options Counseling by conducting a comprehensive assessment of the problems and capabilities of all clients through an in-depth interview process. Counsels the client, their caregiver, etc. on services and options that are or may be available to meet their needs and assists them obtaining client-preferred resources and services

Assists income eligible clients in completing applications to obtain local, State and National Services and benefits

Makes determinations of eligibility to appropriate local and State administered programs. Coordinates with other State agencies such as the Department of Social Services, Health Department, Department of Disabilities, Department of Human Services, etc. Also coordinates with federal programs such as those administered by the Social Security Administration

Refers the client to and/or helps them accomplish linkages with other agencies and service providers as needed

Advocates for clients in terms of ensuring necessary services are provided and follows up to ensure that the client receives the services for which they are eligible

Case management notes are documented to track interactions, activities, recommendations, and outcomes

Through an ongoing analysis of cases, programs, and services, identifies unmet needs and makes recommendations for changes in systems to promote efficiency and accuracy in providing programs and services to the community

Collects, compiles and analyzes data necessary to complete State program reports and to assess the health of the program in Howard County. Based on analysis, makes recommendations for program and systems change

Attends required scheduled training sessions and selected conferences

May be required to occasionally work an evening or weekend to include but not limited to offering presentations or opportunities to represent the Office on Aging and Independence or DCRS at community events

Participate in activities related to Emergency Management as requested, including work outside normal business hours

Qualification

Case managementSocial WorkGerontologyBehavioral health careMicrosoft OfficeVirtual platformsInterpersonal skillsOral communicationWritten communication

Required

Bachelor's degree or equivalent combination of education and experience

Possession of a valid driver's license

Preferred

Bachelor's Degree from an accredited college or university in Social Work, Gerontology, Human Services, or related field and related experience/training

Knowledge/experience with case management or professional work in the field of aging or disabilities

Experience with behavioral health care

Strong interpersonal skills, excellent oral and written communication skills and the ability to work well with an ethnically diverse population

Strong computer proficiency especially with Microsoft Office (Word, Excel, PowerPoint), database management and spreadsheet applications necessary

Proficiency in virtual platforms and use of technology for human services delivery