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Airgas · 1 day ago

Sales Support Manager

Savannah, GA

Full-time

Hybrid

Mid, Senior Level

5+ years exp

Airgas is a company committed to building a diverse and inclusive workplace. They are seeking a Sales Support Manager to lead a team, manage processes, and ensure excellent customer service while handling account management and resolving customer complaints.

IndustrialMedicalRetail

Hiring Manager

Cherese A.

Responsibilities

Services existing accounts; obtains orders; and establishes new accounts by planning and organizing daily work schedule to call on existing or potential customers/prospects by traveling throughout territory or talking with customers on sales floor or telephone

Submits corrections for any errors, including misapplied payments, reversed late charges, and over payments

Obtains approval from the credit department for new accounts

Resolve customer complaints by investigating problems, developing solutions, preparing memos/reports, and making recommendations to senior leadership

Protects operation of the company by keeping financial, production, sales and marketing information and plans confidential

Maintains the corporate image and philosophy in all contact with co-workers, customers

Interacts with the District Managers to ensure that the commitment to excellence is carried out through the customer experience