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Frost · 1 day ago

Production Analyst

San Antonio, TX - Tech Center

Full-time

Onsite

Mid Level

4+ years exp

Frost Bank is a leading financial institution dedicated to providing exceptional banking services. The Production Analyst role involves troubleshooting and resolving job abends, improving production procedures, and turning data into insights to enhance customer relationships.

Banking

Comp. & Benefits

H1B Sponsor Likely

Responsibilities

Demonstrate strong communication and problem-solving skills, fluency in JCL, and attention to detail

Possess the ability to troubleshoot and resolve job abends, including determining restart points, file cleanups, and necessary adjustments to file allocations or dispositions

Understand file structures, file types, space allocations, and how to create and manage generation data sets

Proficient in navigating tools like TSO, CICS, Roscoe, and mainframe scheduling systems, including handling complex job schedules and executing utilities for problem resolution

Familiarity with change control processes and tools such as JIRA, ServiceNow, mainframe console operations, and directing lower-level operators in tasks

Ability to multitask, improve documentation and processes, cover shifts when needed, attend meetings, and remain on call 24/7 for problem resolution

Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes

Qualification

JCLMainframe operationsJob schedulingTSOCICSRoscoeJIRAServiceNowProblem-solvingCommunication skillsAttention to detail

Required

Demonstrate strong communication and problem-solving skills, fluency in JCL, and attention to detail

Possess the ability to troubleshoot and resolve job abends, including determining restart points, file cleanups, and necessary adjustments to file allocations or dispositions

Understand file structures, file types, space allocations, and how to create and manage generation data sets

Proficient in navigating tools like TSO, CICS, Roscoe, and mainframe scheduling systems, including handling complex job schedules and executing utilities for problem resolution

Familiarity with change control processes and tools such as JIRA, ServiceNow, mainframe console operations, and directing lower-level operators in tasks

Ability to multitask, improve documentation and processes, cover shifts when needed, attend meetings, and remain on call 24/7 for problem resolution

Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes

4+ years of experience in mainframe operations, job scheduling, or a similar role

Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience

Knowledge of change control processes and tools like JIRA, ServiceNow, and Change Management systems

Ability to recognize and resolve potential issues

Strong verbal and written communication skills

Benefits

Medical, dental, vision, long-term disability, and life insurance

401(k) matching

Generous holiday and paid time off schedule

Tuition reimbursement

Extensive health and wellness programs, including our Employee Assistance Program

Referral bonus program + more!

Company

Frost

Glassdoor4.2

Frost provides banking, investments, and insurance services to businesses and individuals throughout Texas.

Founded in 1868

San Antonio, Texas, USA

5001-10000 employees

https://www.frostbank.com/

H1B Sponsorship

Frost has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (12)

2024 (8)

2023 (19)

2022 (6)