Genesys · 1 day ago
Alliance Partnership Principal
Indiana, USA
Full-time
Hybrid
Director/Executive
$160K/yr - $298K/yr
8+ years expGenesys is a global leader in customer experience solutions, empowering organizations to enhance loyalty and business outcomes. The Alliance Partnership Principal will lead the global relationship with Amazon Web Services, focusing on driving bookings and executing joint go-to-market strategies.
Artificial Intelligence (AI)Cloud ComputingSaaSSoftware
Responsibilities
Leverage the AWS partnership to drive incremental Genesys bookings
Make Genesys a key ISV for AWS Core AEs via seller enablement and joint marketing
Influence bi-directional pipeline growth, cultivate co-sell excellence, and deliver Marketplace bookings growth through joint go-to-market motions and campaigns – especially in strategic industries, regions, and Greenfield segments
Serve as the primary executive relationship owner between Genesys and AWS across business and field organizations and as the liaison between sales and product
Develop and execute a comprehensive multi-year partnership strategy aligned to both organizations’ priorities
Build and strengthen senior-level AWS relationships across Sales, Industry, Partner Development, Marketplace, and Product/Services teams
Lead the strategy and optimization of Genesys solutions on AWS Marketplace, including listing strategy, buyer experience, private offers, and adoption of new AWS Marketplace capabilities as well as the activation of AWS incentives made available via the Strategic Collaboration Agreement and Marketplace incentives
Oversee execution of our Strategic Collaboration Agreement (SCA) with AWS, ensuring target alignment, regular Business Reviews, deliverable tracking, and governance
Partner closely with Product, Engineering, Sales, Marketing, Finance, and Legal to ensure roadmap alignment and successful execution of AWS partnership initiatives
Coordinate Marketplace transactions with finance and order management
Coordinate global field activation to maximize AWS seller engagement, co-selling performance, and deal velocity
Engage with executives and internal stakeholders to ensure transparency, strategic alignment, and partnership prioritization
Develop reporting and KPIs for partnership performance, including co-sell metrics, Marketplace performance, SCA milestones, and joint marketing outcomes
Ensure compliance with AWS program requirements, messaging standards, and technical validation programs
Manage partnership budgets, joint funding programs (e.g., MDF/JMF), and business planning cycles
Qualification
Required
8–12+ years of experience in cloud partnerships, cloud GTM strategy, business development, or alliance leadership
Direct experience at AWS or managing a strategic AWS partnership, ideally with existing senior-level AWS relationships
High level of competency leveraging of AI to supplement daily work and a high level of understanding of AI go-to-market strategies
Deep understanding of AWS Marketplace mechanisms, private offers, procurement workflows, and partner programs
Knowledge of Strategic Collaboration Agreements (SCA) or similar AWS strategic funding frameworks
Proven ability to create and execute multi-year partnership strategies tied to measurable outcomes
Strong executive presence, communication skills, and cross-functional leadership experience
Preferred
Experience driving ecosystem-based revenue growth for SaaS or cloud technology companies
Understanding of enterprise customer buying cycles and cloud consumption economics
Ability to work effectively across global teams and multicultural environments
Benefits
Medical, Dental, and Vision Insurance.
Telehealth coverage
Flexible work schedules and work from home opportunities
Development and career growth opportunities
Open Time Off in addition to 10 paid holidays
401(k) matching program
Adoption Assistance
Fertility treatments
Company
Genesys
Genesys enables organizations to orchestrate the best AI-powered experiences to drive customer loyalty and growth.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$2.98BKey Investors
Salesforce VenturesPermira
2025-07-31Corporate Round· $1.5B
2021-12-06Private Equity· $580M
2016-07-22Private Equity· $900M
Leadership Team
Tony Bates
Chairman and CEO
Brian Swartz
Chief Financial Officer
Recent News
2026-01-08
2025-12-30
2025-12-27
Company data provided by crunchbase