World Relief · 1 day ago
SAS Senior Program Specialist - 2025549
Austin, TX
Full-time
Onsite
Mid, Senior Level
$24/hr - $27/hr
1+ years expWorld Relief is a global Christian humanitarian organization focused on addressing humanitarian crises and supporting vulnerable populations. They are seeking a SAS Senior Program Specialist to manage key aspects of the Social Adjustment Services program, providing support and services to refugees and asylees through case management and life skills education. The role involves collaboration with community partners and internal teams to ensure efficient service delivery and client independence.
CharityConsultingSocial
Responsibilities
Collaborate with program staff to develop individualized service plans that set realistic goals for clients’ self-sufficiency
Conduct ongoing needs assessments and track progress toward achieving these goals
Organize and lead workshops covering topics like financial literacy, healthcare navigation, digital literacy, and parenting skills, helping clients acquire the knowledge needed to thrive
Assist clients in navigating health insurance, accessing medical services, and understanding medical bills and healthcare systems in the U.S
Ensure clients have access to transportation for medical and other essential appointments, promoting client independence through education on public transportation systems
Make referrals to external community organizations for services not provided by World Relief, such as legal assistance or mental health services, ensuring clients have access to comprehensive resources
Assist with the day-to-day coordination of SAS services, ensuring that program activities align with goals for client self-sufficiency and compliance with program guidelines
Maintain accurate and up-to-date client records in case management systems, ensuring compliance with internal policies and funder requirements
Assist in preparing reports on program activities, client outcomes, and key performance metrics for leadership and funders
Continuously evaluate program processes and outcomes to identify areas for improvement and implement best practices in service delivery
Assist in recruiting, training, and supporting SAS program staff, interns, and volunteers to provide high-quality services to clients
Monitor staff and volunteer performance, offering coaching and feedback as necessary to ensure the team meets program goals
Build and maintain strong relationships with local community organizations, healthcare providers, and other stakeholders to support the holistic needs of clients
Advocate for refugee and asylee needs in the community by representing World Relief at local forums, coalitions, and community events
Qualification
Required
Mature and personal Christian faith
Committed to the mission, vision, and values of World Relief
Desire to serve and empower the Church to impact vulnerable communities
Able to affirm and/or acknowledge World Relief's Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document
A minimum of one year of experience in an office environment or in a social service role
Bachelor's degree in social work, human services, or a related field, or equivalent work experience
Strong ability to prioritize tasks, manage deadlines, and maintain detailed records and reports
Ability to address challenges in a flexible, solution-oriented manner, adapting to the needs of clients and the program
Demonstrates initiative and works well in a team environment, fostering collaboration and support across teams
Sensitive to the cultural differences of refugee and asylee clients and able to work effectively in multicultural settings
Proficiency in Microsoft Office (Word, Excel, Outlook) and experience with data entry or case management software
Valid driver's license and reliable transportation for occasional travel to client meetings and appointments
Preferred
Experience working with refugees or immigrants is preferred
Fluency in an additional language such as Spanish, French, Arabic, Swahili, or other languages common among refugee populations is preferred
Excellent ability to communicate effectively with a diverse range of clients, partners, and staff
Benefits
Competitive benefits package
Employee discount program
Gold-level Cigna Healthy Workforce Designation
Company
World Relief
World Relief is a global and humanitarian organization that provides immigration, legal and empowerment services.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$0.17MKey Investors
Basic Needs Giving PartnershipDuPage Foundation
2025-01-17Grant· $0.05M
2023-07-18Grant· $0.12M
Leadership Team
Myal Greene
President & CEO
Alexis Brown, PhD
Chief People Officer
Recent News
North Park University
2025-10-06
2025-03-13
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