Apply on Employer Site

Argano · 1 day ago

D365 CE Principal Functional Consultant

United States

Full-time

Hybrid

Senior Level, Lead/Staff

$143K/yr - $185K/yr

8+ years exp

Argano is a digital consultancy focused on high-performance operations, helping enterprises navigate evolving markets with transformative strategies. They are seeking a D365 CE Principal Functional Consultant who will lead complex projects, provide expert guidance, and mentor other consultants while ensuring quality delivery and client satisfaction.

Information ServicesInformation TechnologyManagement Consulting

Culture & Values

H1B Sponsor Likely

Responsibilities

Lead client facing discovery & analysis sessions

Define and document end-to-end customer journey solutions across multiple CE workloads

Translate complex business needs into scalable, user-centric Dynamics 365 CE configurations

Partner with solution architects on system design, integrations, data strategy, security, and extensibility

Review and approve functional designs, configuration decisions, and documentation

Document business requirements and designs in Azure DevOps

Configuration of system based on documented design

Coordinate and facilitate communication between Argano and the Client project team members as needed to ensure smooth collaboration and project success

Assist Client SMEs in the execution of Sprint and UAT activities

Support pre-sales activities including solution strategy, scoping, and estimations

Mentor and support functional consultants of all experience levels

Establish and enforce functional delivery standards and best practices for CE implementations

Promote continuous improvement in delivery quality, efficiency, and client satisfaction

Qualification

Dynamics 365 CEPower PlatformAgile project deliveryBusiness process designCustomer journey mappingDynamics 365 certificationsInterpersonal skillsCommunication skillsMentoring

Required

Bachelor's degree in information systems management, Computer Science, or related experience

8+ years of experience implementing Dynamics 365 CE/CRM with 8-10 medium to enterprise size projects

Proven experience leading enterprise or multi-workload CE implementations

Demonstrated ability to engage and influence stakeholders at all levels of the organization

Deep understanding of D365 CE functional and technical capabilities

Experience with Power Platform (Power Automate, Power Apps, Power BI), Office 365, Copilot, Azure, and other related technologies

Proven experience in business process design and customer journey mapping

Experience with Agile project delivery including user story documentation, estimation & backlog management

Strong advocate for adherence to standards, best practices, and delivery processes

Highly motivated, self-starter with the ability to take ownership of tasks and activities and drive them to completion

Ability to travel up to 50% depending on project complexity and customer expectations

Current on Dynamics 365 for Customer Engagement and related technologies, particularly Power platform, and supporting technologies

Current Dynamics 365 CE certifications focused on Sales, Customer Service, and Customer Insights, Azure AI

Demonstrated ability to work in a constantly changing environment

Familiar with Agile implementation methodologies including Scrum

Experience working with a multicultural and/or multilingual team across several time zones

Strong interpersonal and communication skills with the ability to work in a cross functional team

Company

Argano

Argano is a next-generation business and technology services provider that builds digital foundations that help businesses run better.

Founded in 2020

Plano, Texas, USA

1001-5000 employees

https://argano.com/

H1B Sponsorship

Argano has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (30)

2024 (12)

2023 (2)