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DirectDefense · 1 day ago

Senior Product Manager

United States

Full-time

Remote

Senior Level, Lead/Staff

$140K/yr - $150K/yr

8+ years exp

DirectDefense is a cybersecurity company focused on delivering unmatched defense strategies. They are seeking a Senior Product Manager to own and evolve their Managed Security Services portfolio, ensuring integration of platform features, service offerings, and commercial models throughout the product lifecycle.

Cyber SecurityNetwork Security

Comp. & Benefits

Hiring Manager

Christian Juan

Responsibilities

Own the product vision and roadmap for Managed EDR, XDR, and SOAR platform capabilities and associated managed services

Conduct ongoing market research, competitive analysis, and customer discovery to inform strategy

Translate market and customer needs into a clear product strategy, positioning, and differentiation

Track industry trends across cybersecurity, MDR, automation, AI-assisted security operations, and compliance

Define and maintain:

Personas (SOC analysts, security leaders, IT admins, executives)

User journeys and workflows across detection, investigation, response, and reporting

Create and manage:

Epics, features, user stories, and acceptance criteria

Prioritized backlogs aligned to business outcomes

Lead release planning, sprint readiness, and roadmap execution in partnership with Engineering

Drive commit cycles (business commit → concept commit → execute commit) with measurable outcomes

Define and evolve managed service offerings, including:

Service scope and characteristics

SLAs, response times, escalation models

Service tiers and packaging

Develop commercial artifacts, including:

SKUs and service bundles

Pricing models (per endpoint, per user, per tenant)

Create internal positioning guides, service descriptions, and enablement materials

Collaborate with Marketing and Sales on:

Product and service positioning

Buyer and persona-specific messaging

Competitive battlecards and differentiation

Support customer-facing teams with:

Product training

Roadmap briefings

Feedback loops from the field

Qualification

Product managementManaged servicesCybersecurity knowledgeSaaS experienceRoadmap managementCross-functional collaborationAnalytical skillsCustomer insightCommunication skills