Apply on Employer Site

Luminis Health · 1 day ago

Lead Credentialed Trainer - Patient Access and Revenue Cycle

Annapolis, MD

Full-time

Onsite

Mid, Senior Level

$60K/yr - $85K/yr

3+ years exp

Luminis Health Clinical Enterprises is seeking a Lead Credentialed Trainer to play a pivotal leadership role in integrating Epic systems expertise and education delivery across the ambulatory health system. This role involves collaborating with training teams, conducting onsite training, and developing innovative training solutions to enhance operational efficiency and patient care.

Health CareMedicalNon Profit

Responsibilities

Collaborates with Principal Trainers and Credentialed Trainers to communicate Epic updates, distribute training content, and share critical system information for front office and patient access staff

Leads onsite training sessions, conducts 30-60-90 day competency assessments, and facilitates new hire development for both clinical and non-clinical Epic workflows, including scheduling, registration, referrals, clinical documentation, medication administration records (MAR), injection tracking, and related processes

Provides support in building and modifying Epic scheduling templates to optimize front office workflows and improve patient access

Delivers engaging remote, classroom, and onsite training sessions using professional, adaptive approaches tailored to varied audiences

Mentors and supports CTs and PTs, ensuring consistent, high-quality training delivery and troubleshooting assistance within front office operations

Serves as a subject matter expert in Epic reporting tools, work queues, and referrals, providing advanced training to enhance staff proficiency and workflow efficiency

Develops innovative training tools and resources to empower front office managers and staff in supporting ongoing employee development and Epic system adoption

Applies adult learning theory and instructional design best practices to meet diverse learning styles and operational needs

Collaborates with educators, analysts, IT colleagues, and subject matter experts to ensure accurate and effective delivery training

Demonstrates flexibility and responsiveness in adapting training content and materials to evolving organizational needs; performs other duties as assigned

Qualification

Epic Credentialed TrainerAdult learning principlesEpic reporting toolsTraining deliveryHealthcare experienceInstructional designMentoringCollaboration

Required

Associate's degree required

Three (3) to five (5) years working in an Ambulatory Care or a related healthcare field

Demonstrated knowledge of staff development theory and/or principles of adult learning

Epic Credentialed Trainer

Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects

There is reasonable expectation that employees in this position be exposed to blood-borne pathogens