Apply on Employer Site

Desert Financial Credit Union · 1 day ago

Business Analyst II - BI

Phoenix, AZ

Full-time

Onsite

Mid Level

3+ years exp

Desert Financial Credit Union is seeking a Business Analyst II - BI to ensure that development work aligns with business needs and objectives. The role involves working closely with data analysts and business users to gather requirements, document processes, and facilitate communication to ensure successful project deliverables.

BankingFinance

Responsibilities

Work with end users, product owners and clients to elicit, analyze, and document business requirements, ensuring they are clear, complete, and aligned with the organization's goals

Facilitate discussions to understand the business need of the request and discuss and confirm options with team to learn more about what is possible and recommend solutions for approval

Consult with the requestor/team/leadership to think through the aspects of the request to uncover hidden requirements, end user experience, up or downstream impacts, related system impacts, member impacts, etc while still keeping focus on timely deliverables

Translate requests / projects into technical requirement definitions including all of the requirements from the business / end user perspective(s) focusing on the problem(s) being solved and covering the who, what, when, where and why as well as deviations that may be required

Work with Data Analysts to add in any missing technical details required and assist with documentation that needs to be created

Participate in review of requirements written by others or as needed and work with the team to identify documentation required

Help create diagrams, flowcharts, wireframes and other documentation for development and create / update support documents as needed and if required assist in the transition of support at the end of the project for review

Facilitate working sessions and confirm that required technical documentation is completed as needed and that test cases and QA needs are documented / communicated throughout the project

Help manage client expectations / development work by executing established processes for client kick-off meetings, scoping/sizing meetings, creating / updating requirements documentation, project updates, etc and escalating issues to the delivery team to be addressed

Recommend improvements to processes to help streamline, improve communication and/or client satisfaction and remove friction for Data Analysts to complete the work

Perform other job-related duties as assigned

Qualification

Business AnalysisSQLData VisualizationJIRAMicrosoft Office SuiteCustomer Service SkillsAgile MethodologyWaterfall MethodologyAttention to DetailOrganizational Skills

Required

Bachelor's degree in Business, Information Technology or related field required

3+ years experience as a Business Analyst or similar role required

2+ years consecutive, hands-on IT project experience required

Expertise working in a fast-paced environment, managing on-going work and multiple medium-large complexity projects at once with minimal oversight required

Demonstrated knowledge of data bases, and the development of reports, dashboards, visualizations and analytic models required

Strong attention to detail required

Ability to prioritize work within time constraints required

Strong Organizational And Follow-up Skills Required

Strong relationship-building and customer service skills and ability to work across functions required

Ability to write basic SQL queries required

Competency with JIRA or similar work management software required

Competence using Microsoft Office Suite (Outlook, Word, Excel and Power Point, Project, SharePoint, and Visio); required