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American Express · 1 day ago

Manager, HR Business Partner/Colleague Strategic Partner

New York, NY

Full-time

Hybrid

Mid, Senior Level

$89K/yr - $150K/yr

5+ years exp

American Express is a company with a rich history of innovation and a commitment to its customers and colleagues. The Manager, HR Business Partner/Colleague Strategic Partner role focuses on enhancing the colleague experience and supporting the Global Servicing organization by providing high-impact solutions and fostering organizational effectiveness.

Credit CardsFinanceFinancial ServicesPaymentsTravel

Comp. & Benefits

No H1B

Responsibilities

Providing high impact solutions to business challenges using insights, data and analysis and delivering clear presentations to influence outcomes

Engaging actively in organizational effectiveness and change efforts, with strong project management and execution

Coaching leaders and providing developmental feedback, as appropriate

Integrating inclusive leadership behaviors and ensuring a diverse workforce that is representative of our customers and the communities in which we operate

Setting and holding a high bar for performance enabling leaders to manage their talent against these standards

Designing products, processes and tools informed by colleague data and insights. Co-creating with business leaders and CEG colleagues to ensure the solutions meet business needs

Establishing proactive partnerships with CEG colleagues across the various markets and centers of excellence to ensure solutions are connected, and meeting business needs

Qualification

Data analysisProject managementStrategic thinkingBusiness acumenColleague labor relationsTalent managementOrganizational effectivenessLeadership developmentGlobal mindsetCoachingCommunication skillsCollaboration

Required

Demonstrated ability to work with large sets of data with accuracy from multiple places to develop insights, make decisions, create solutions, and drive continuous improvement

Ability to help organize and coordinate CEG processes and the business across various projects and timelines

Develop ideas that drive meaningful colleague experiences and competitive advantage

Understand our business strategy, plans, and the impact of internal and external factors

Ability and willingness to learn in a fast-paced environment with quality and speed

Knowledge of some CEG disciplines, including colleague labor relations, talent management, organizational effectiveness, compensation, and leadership development

Minimum of 5+ years of CEG/HR related, or organizational consulting experience preferred

A global mindset and experiences with different countries and cultures