Shelter House, Inc ยท 2 days ago
AHR 1 - Assistant Director of Shelter Operations
Shelter House, Inc. is a nonprofit organization dedicated to serving individuals and families experiencing homelessness and domestic violence. They are seeking an Assistant Director of Shelter Operations to oversee daily operations at Artemis House Region I, supervise staff, and ensure compliance with safety and agency standards.
Information ServicesNon Profit
Responsibilities
Hire, train, develop, schedule, and supervise residential staff
Provide coaching and support through regular one on one meetings
Prepare and distribute monthly residential schedules
Review and approve timesheets and leave requests
Lead residential operations for Region I
Coordinate staffing during safety or weather related emergencies
Track and manage maintenance requests and repairs
Coordinate unit inspections and inventory management
Ensure proper vehicle maintenance and registration
Schedule cleaning of all sites and coordinate turnover after move outs
Review documentation to ensure compliance with agency standards
Maintain knowledge of emergency procedures and safety protocols
Ensure facility compliance with health, safety, and agency policies
Oversee operations budget, check requests, and financial tracking
Provide direct services as needed during scheduled shifts
Support clients and staff with safety plans and needs assessments
Collaborate with case management and leadership for consistent service delivery
Address client residential concerns with program leadership
Assist with securing donations and volunteer support
Participate in and facilitate staff meetings and trainings
Serve in a rotating on call capacity to support crisis response
Model and uphold Shelter House's iCARE values
Perform other duties to support the program and organization
Qualification
Required
Bachelor's degree in human services or related field, or equivalent experience
Minimum three years experience in human services or direct service roles
Strong organizational, time management, and decision making skills
Ability to handle competing priorities in a fast paced environment
Strong oral communication and public speaking skills
Willingness to work evenings and participate in on call rotation
Valid driver's license
Preferred
Experience with homeless families or survivors of domestic or sexual violence
Experience supervising staff in a residential setting
Proficiency in a second language
Benefits
Medical, Dental & Vision Insurance
401K contributions with a 4% employer match
13 Paid Holidays, 2 Floating Holidays and the opportunity to take your Birthday Off
Two Semi-Annual Team Building Events