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HILLS Properties · 1 day ago

Yardi and Business Software Administrator

Blue Ash, OH

Full-time

Onsite

Mid Level

$62K/yr - $72K/yr

3+ years exp

HILLS Properties is a family-owned company headquartered in Cincinnati, Ohio, seeking a Yardi and Business Software Administrator to join their Information Technology team. The role involves managing the Yardi software infrastructure, providing technical support, and collaborating with IT and Accounting Teams to ensure operational efficiency and data integrity.

Asset ManagementConstructionProperty DevelopmentReal Estate

Responsibilities

Serve as an overall Yardi system administrator, resource expert, and technical support leader for Yardi at all levels

Manage ETL imports in relation to accounting, new property setup, and other business needs

Routinely audit Yardi system and other assigned systems/software privileges and permissions for all users to ensure data integrity and policy compliance

Answer incoming escalated and assigned Helpdesk tickets concerning Yardi Systems, provide resolution to internal customers by addressing and resolving tickets in a friendly and timely manner

Create reference guides and assist other departments in refining procedures and operations in relation to relevant software

Monitor Yardi updates, provide recommendations to departments if applicable, and execute the implementation as required

Remain updated on new Yardi and other relevant products, offering recommendations to enhance HILLS business operations

Create and actively manage open support cases with the Yardi escalation team for timely resolution and clearly communicate progress to relevant HILLS associates

Collaborate with department members on special projects and other software as assigned