Customer Agent I jobs in United States
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NEOGOV · 1 day ago

Customer Agent I

NEOGOV is seeking a dynamic agent for the Motor Vehicle Administration (MVA) who is focused on delivering premier customer service. The Customer Agent I position involves various duties related to vehicle registration, driver licensing, and enforcing motor vehicle laws.

GovTechHuman ResourcesInformation TechnologySoftware
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Responsibilities

Titling and registering vehicles
Licensing and monitoring drivers
Issuing identification cards
Licensing and regulating vehicle-related businesses
Enforcing insurance and vehicle emissions inspection laws
Investigating for non-compliance with motor vehicle laws and regulations and other customer support functions

Qualification

Customer service experienceCommunication skillsProblem-solving abilityFast-paced environmentPassion for customer service

Required

Graduation from a standard high school or possession of a high school equivalency certificate
One (1) year of customer service work experience
Customer service must be the primary function of your position in order to receive work experience credit

Preferred

Passion for delivering excellent customer service
Ability to work in a fast-paced environment
Problem-solving ability
Excellent communication skills

Benefits

Healthcare
Dental
Long term disability
Flexible work schedules

Company

NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.

Funding

Current Stage
Late Stage
Total Funding
$700M
Key Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity

Leadership Team

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Shane Evangelist
CEO
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Brandon McDonald
Head Of Marketing
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Company data provided by crunchbase