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Kingsdown · 1 week ago

Retail Training Specialist

United States

Full-time

Remote

Entry, Mid Level

2+ years exp

Kingsdown is a mattress company with over 120 years of expertise in design and manufacturing, expanding its national sales and training teams. The Retail Training Specialist will be responsible for executing sales initiatives and developing training strategies, focusing on building relationships and educating sales associates in various regions.

Consumer GoodsE-CommerceRetail

Hiring Manager

Tina John CHRL, SPHRi, SHRM-SCP

Responsibilities

Coordinate with customers/store locations to ensure in-store marketing is executed correctly and that all point of purchase materials are available and in use

Act as a liaison to the Kingsdown merchandising team by evaluating the condition & quality of the Kingsdown products used by the customer, reporting those findings directly to the supervisor, and prescribing any changes/replacements that may be necessary

Lead the customer account planning cycle and develop strategic short- and long-term plans that will help to achieve forecasted sales goals

Coordinate with the customer and with Kingsdown’s training department to build and implement training programs focused on product education, company history, unique selling propositions, features/benefits, and applicable sales strategies

Lead approved sales meetings monthly and interact with sales teams daily

Lead virtual training segments and communications with retailers through Microsoft Teams weekly/monthly

Work directly with customer service departments and operations teams in relation to product orders, lead times, and quality control

Build relationships with store managers, sales consultants, and key business leaders

Perform other duties as assigned

Qualification

Training retail sales associatesSales experienceMicrosoft Office SuiteMicrosoft TeamsFurniture/mattress industry experienceTime managementTeamworkIndependent work